Sr. Business Control Specialist

Bank of America•Addison, IL

About The Position

This role drives and executes internal control discipline and operational excellence within Wealth Management Operations (WMO). Business Controls provides risk governance oversight for WMO, including regulatory exams, inquiries, audits, targeted risk assessments, the audit issue portfolio, financial and non-financial regulatory reporting governance, general ledger account maintenance, and exposure reporting. Within the Control Governance team, the Specialist oversees assessments, issue management, control initiatives, and reviews of WMO processes and controls. The role coordinates inquiries from internal partners, including Global Compliance and Risk partners (GCOR and EAC), and external parties such as PricewaterhouseCoopers and the Office of the Comptroller of the Currency. The Specialist partners with Process Owners to vet and coordinate responses across WMO teams and works with Business Control teams to execute deliverables. The position leads risk-exercise initiatives, collaborates with colleagues to identify and address risks, coordinates regulatory examinations, inquiries, assessments, and audits of operational functions, and encourages remediation of audit issues.

Requirements

3–5 years of prior experience in risk mitigation or a related role.
Highly detail-oriented work ethic and self-starter attitude.
Strong verbal and written communication skills across and up the organization.
Strong organizational skills, including the ability to manage multiple responsibilities, prioritize, and meet deadlines.
Exceptional attention to detail and ability to hold others accountable.
Ability to work and execute with minimal supervision.
Ability to perform in an environment that changes periodically.
Teamwork and strong interpersonal skills.
Strong relationship-management skills to build and maintain credibility and influence with support partners, leadership, and stakeholders.
Proven ability to provide comprehensive solutions to complex needs or problems.
Effective PowerPoint skills, including developing presentations.
Effective Excel skills, including creating reports on a daily basis.
Aptitude for reading and understanding policy and procedure documentation and applying it to processes.

Nice To Haves

Bachelor's degree.
Knowledge of Wealth Management operational processes.
Experience with examinations or audits.
Ability to review data and provide an analytical perspective.
Advanced Excel and PowerPoint skills.
Proficiency with SharePoint.

Responsibilities

Manage the audit and examination process in coordination with control partners, audit teams, and impacted functional areas.
Manage risk initiatives to ensure the organization is appropriately represented and evaluated within the broader organization.
Collaborate with Business Controls and Wealth Management Operations colleagues to identify and mitigate risks.
Partner with Process Owners to vet and coordinate responses to inquiries across WMO teams.
Coordinate regulatory examinations, inquiries, assessments, and audits of operational functions.
Mobilize and encourage teams in remediating audit issues.
Monitor and test controls, evaluate data, and support identification, tracking, and reporting of issues and control improvements for remediation.