Sr Business Control Specialist - Home Equity Risk Detection

Bank of America•Richmond, VA

5d•$69,000 - $111,000•Onsite

About The Position

The Sr Business Control Specialist oversees risk detection and control activities supporting existing Home Equity Line of Credit (HELOC) accounts. This role serves as a subject matter expert for HELOC Risk Detection and partners with Credit Strategy, Risk, Compliance, Legal, Operations, and Reporting teams to identify and mitigate risk, execute controls, support audits, and improve processes. The position also serves as a system owner and contact for business applications, tools, and SharePoint sites; maintains documentation and reporting resources; supports risk metrics and policy initiatives; and provides consultation, training, and guidance to business partners. It may provide manager support when team leaders are on extended leave, such as a sabbatical. Bank of America describes an in-office culture with expectations based on role-specific responsibilities and business needs. The position is listed for Belfast, Maine, or Richmond, Virginia, and is a 1st-shift role at 40 hours per week.

Requirements

At least 5 years of experience in Home Equity Risk Detection.
High school diploma, GED, secondary school, or equivalent.
Skills in controls management, issue management, monitoring, surveillance and testing, quality assurance, risk management, analytical thinking, attention to detail, critical thinking, problem solving, written communications, decision making, innovative thinking, prioritization, recording and organizing information, and research.

Responsibilities

Serve as a subject matter expert for HELOC and Card Risk Detection processes and controls.
Monitor and manage operational and customer risk activities for existing HELOC accounts.
Execute and oversee business controls, issue management, and risk mitigation strategies.
Act as system owner and point of contact for multiple business applications, tools, and SharePoint sites.
Maintain SharePoint sites, business documentation, procedures, and reporting resources.
Partner with reporting teams to develop, validate, and analyze performance and risk metrics.
Collaborate with Credit Strategy partners to support risk detection initiatives and policy implementations.
Support audit, regulatory, compliance, and governance activities.
Identify process improvement opportunities and drive implementation of enhanced controls and operational efficiencies.
Provide consultation, training, and guidance to business partners and stakeholders on HELOC risk processes.
Provide manager support when team leaders are on extended leaves, such as sabbatical.