Sr Business Analyst

Stanley Black & Decker•Charlotte, NC

1d•$90,000 - $144,900•Hybrid

About The Position

The Sr Business Analyst is part of the IT team and leads infrastructure-based projects across the Americas region. This hybrid role coordinates end-to-end solutions for complex, high-profile projects, including site decommissioning, relocations, and greenfield site buildouts. The analyst leads requirements analysis, works with Infrastructure Engineers on network designs, documentation, and policy audits, and coordinates with third-party vendors to deliver company-standard solutions across Americas sites. The role serves as a central point of coordination across IT Infrastructure and provides technical leadership, domain expertise, and oversight of project design and delivery.

Requirements

Bachelor’s degree and 6+ years of relevant experience, or a graduate degree and 4+ years of relevant experience.
6+ years of relevant experience or an equivalent combination of education and work experience.
Good working knowledge of network infrastructure, end-user devices, audio-visual technologies, and building security.
Strong understanding of Cisco switches and wireless access points, Palo Alto firewalls, and Panduit racks and cabling technologies.
Knowledge of Agile and Waterfall project management methodologies.
Knowledge of system development methodology, project management, and system architecture.
Analytical and problem-solving skills.
Ability to lead analysis, design, prioritization, and implementation of process and business changes.
Ability to interpret service quality and continuous improvement needs.
Ability to investigate and communicate complex business problems and opportunities using structured approaches.
Ability to select and use appropriate tools and techniques across project planning, analysis, development, testing, implementation, and improvement.
Experience with systems analysis to identify and analyze IT system capabilities.
This role is not eligible for visa sponsorship.

Responsibilities

Lead infrastructure-based projects across the Americas, from requirements analysis through end-to-end delivery.
Coordinate projects involving site decommissioning, site relocations, and greenfield site buildouts.
Work with Infrastructure Engineers on network designs, documentation, and policy audits.
Coordinate third-party vendors to deliver standard solutions across Americas sites.
Lead the analysis, design, prioritization, and implementation of process and business changes.
Apply structured approaches to investigate and communicate complex business problems and opportunities.
Select and use appropriate tools and techniques for project planning, analysis, development, testing, implementation, and improvement of systems and services.
Analyze IT systems to identify and assess system capabilities.
Provide technical leadership and build vendor relationships.
Support vendor estimation processes with the Infrastructure team to identify solutions for business requirements.
Manage work order and statement-of-work processes with recognized delivery vendors.
Coordinate with engagement teams and project managers across multiple partners.
Hold delivery vendors accountable for project deliverables.
Lead requests for proposal to identify a delivery vendor and solution that meet business needs and project timelines.
Act as a domain specialist, approve designs, and ensure best practices are used where possible.
Contribute to Infrastructure design documentation.
Sign off on design and build execution project deliverables.
Interpret service quality and support continuous improvement.

Benefits

Medical insurance
Dental insurance
Life insurance
Vision insurance
Disability benefits
401(k)
Employee Stock Purchase Plan
Paid time off, including vacation, holidays, and personal days
Tuition reimbursement
Wellness program
Discounts on Stanley Black & Decker tools, products, and partner programs
Learning and development resources, including a digital learning portal, Lean Academy, and online university