Sr Business Analyst

Stanley Black & Decker, Inc.•Charlotte, NC

1d•$90,000 - $144,900•Hybrid

About The Position

The Sr Business Analyst is part of the IT team and leads infrastructure-based projects across the Americas region. The role delivers end-to-end solutions for complex, high-profile projects, including site decommissioning, relocation of existing sites, and greenfield site build-outs. It leads requirements analysis, works with Infrastructure Engineers on network designs, documentation, and policy audits, and coordinates with third-party vendors to deliver company-standard solutions across sites. The position acts as a central point of coordination across IT Infrastructure. The role provides technical leadership and specialist guidance on domain solutions, approves designs, contributes to infrastructure design documentation, and signs off on design and build execution deliverables. It supports vendor estimates, manages work orders and statements of work, coordinates delivery teams and partners, holds vendors accountable for deliverables, and leads requests for proposals to identify suitable vendors and solutions. The position is hybrid and requires on-site work at the Charlotte, North Carolina office three days per week.

Requirements

Bachelor’s degree and at least 6 years of relevant experience, or a graduate degree and at least 4 years of relevant experience.
At least 6 years of relevant experience or an equivalent combination of education and work experience.
Knowledge of system development methodology, project management, and system architecture.
Strong analytical and problem-solving skills.
Working knowledge of network infrastructure, end-user devices, audio-visual technologies, and building security.
Understanding of Cisco switches and wireless access points, Palo Alto firewalls, and Panduit racks and cabling technologies.
Knowledge of agile and waterfall project management methodologies.
Ability to lead analysis, design, prioritization, and implementation of process and business changes.

Responsibilities

Lead infrastructure-based projects across the Americas, including site decommissioning, relocation, and greenfield site build-outs.
Lead requirements analysis and coordinate end-to-end project delivery.
Work with Infrastructure Engineers on network designs, documentation, and policy audits.
Coordinate IT Infrastructure activities and third-party vendors to deliver standard solutions across sites.
Lead analysis, design, prioritization, and implementation of process and business changes.
Apply structured approaches to identify, investigate, and communicate complex business problems and opportunities.
Select and use appropriate tools and techniques for project planning, analysis, development, testing, implementation, and improvement of systems and services.
Analyze systems to identify and assess IT system capabilities.
Provide technical leadership and specialist guidance on domain solutions.
Build vendor relationships and support the Infrastructure team’s vendor estimation process to identify solutions for business requirements.
Manage work orders and statements of work with recognized delivery vendors.
Coordinate engagement teams, project managers, and multiple partners.
Hold delivery vendors accountable for project deliverables.
Lead requests for proposals to select vendors and solutions that meet business needs and project timescales.
Approve designs to ensure best practices are used where possible and contribute to infrastructure design documentation.
Sign off on design and build execution project deliverables.
Interpret service quality and support continuous improvement.

Benefits

Medical insurance
Dental insurance
Life insurance
Vision insurance
Disability benefits
401(k)
Employee Stock Purchase Plan
Paid time off, including vacation, holidays, and personal days
Tuition reimbursement
Wellness program
Discounts on Stanley Black & Decker tools and products, and partner programs
Learning and development resources, including a digital learning portal, Lean Academy, and online university