Sr. Business Analyst
About The Position
Centerfield is seeking a Senior Business Analyst to improve revenue, profitability, and operational performance across its insurance business. The analyst will own projects from defining business questions through delivering recommendations and measuring results. In collaboration with Media, Operations, Product, Data Engineering, and client teams, the role turns complex data into clear insights that inform business decisions. The position analyzes lead and call funnels, campaign performance, client conversion, revenue, and costs; investigates performance changes; and identifies growth and efficiency opportunities. It also builds reliable reporting and dashboards, helps stakeholders define KPIs and analytical requirements, resolves data-quality and reporting issues with Data Engineering, automates recurring analysis, and presents findings and recommendations. The analyst will follow up with business owners and support other analysts through reviews and knowledge sharing.
Requirements
- At least 5 years of experience in data analytics, business intelligence, or a related role, with demonstrated ownership of complex analytical projects.
- Strong SQL skills, including querying, filtering, aggregating, and joining data.
- Experience building dashboards in Looker, Tableau, Power BI, or a similar platform; strong Excel skills.
- Ability to analyze funnels, segmentation, trends, and experiments, and connect findings to revenue, profitability, or operational outcomes.
- Strong communication and stakeholder management skills, including the ability to explain technical findings to nontechnical audiences.
- Sound judgment, attention to data accuracy, and the ability to independently manage competing priorities.
- Bachelor's degree in a quantitative or related field, or equivalent practical experience.
Nice To Haves
- Experience in insurance, performance marketing, lead generation, marketplace analytics, or contact center operations.
- Experience with BigQuery, LookML, and Python for analysis and reporting automation.
Responsibilities
- Analyze lead and call funnels, campaign performance, client conversion, revenue, and costs to identify growth and efficiency opportunities.
- Investigate performance changes, separate underlying drivers from normal variation, and recommend actions with estimates of business impact.
- Build and maintain SQL queries and Looker dashboards that provide reliable, actionable reporting for business teams and leadership.
- Partner with stakeholders to define KPIs, translate business needs into analytical requirements, and prioritize work based on impact.
- Work with Data Engineering to resolve data discrepancies, validate reporting logic, and document metric definitions and assumptions.
- Automate recurring reporting and performance monitoring using SQL, Python, and appropriate AI tools, and validate outputs.
- Present concise findings and recommendations, follow through with business owners, and support other analysts through reviews and knowledge sharing.
- Own analytical projects from defining the business question through delivering recommendations and measuring results.
Benefits
- Competitive salary and generous quarterly bonus.
- Unlimited paid time off.
- Medical, dental, and vision plans.
- Generous parental leave.
- 401(k) company match plan, fully vested on day one.
- Paid charity and volunteer days.
- Career growth and opportunities for promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
