Information Technology - Sr Business Analyst (Temporary)

CJ Logistics HR Team•Des Plaines, IL

19d•$41 - $52•Hybrid

About The Position

CJ Logistics is hiring a Senior Business Analyst for a temporary role supporting the conversion of its warehouse network to a Tier-1 cloud warehouse management platform. The position combines senior business analysis with hands-on project management and owns requirements from operations discovery through business requirements documentation, configuration validation, testing, go-live, and stabilization. It also manages schedules, risks, and vendor coordination for assigned sites and workstreams. The role works with operations, solutions, customers, IT, finance, development teams, and external vendors. It includes onsite and remote go-live support, warehouse-floor troubleshooting, and occasional travel to facilities. The position is based in Des Plaines, Illinois, and is hybrid, with onsite presence required four days per week or as otherwise directed. The schedule is Monday through Friday, 8 a.m. to 5 p.m.; flexible hours and extended hours or weekends may be required for deadlines, cutovers, and go-live periods. Travel may be up to 30%. The role is temporary, with the possibility of conversion to full-time employment. Compensation is $41–$52 per hour, with eligibility for overtime pay. The position is not eligible for visa sponsorship or work authorization support.

Requirements

At least 5 years of experience in business analysis, WMS implementation, or supply chain systems, including at least 3 years in a project management or project lead capacity.
Demonstrated problem-solving ability with ambiguous, undocumented issues under operational pressure.
Delivery experience across multiple clients or business units in a client-facing capacity, managing scope, schedule, and stakeholder expectations.
Ownership of at least two full-lifecycle WMS implementations or site conversions from requirements through go-live and stabilization.
Working knowledge of core warehouse processes, including receiving, putaway, replenishment, wave and order picking, packing, shipping, cycle counting, and lot and expiration date control.
Working SQL proficiency, including independently writing joins and aggregate queries to validate data and investigate issues.
Practical understanding of EDI transaction sets used in 3PL operations (940, 943, 944, 945, 947, 856, and 850), as well as middleware, mapping, and error reprocessing.
Excellent written communication skills, including producing BRDs, specifications, and executive-level status summaries that stand on their own.
Ability and willingness to work extended hours and weekends during cutover and go-live windows and work directly on the warehouse floor.
Ability to meet the physical requirements of the role, including walking or standing for extended periods; bending, stooping, kneeling, crouching, crawling, and climbing; reaching; lifting, carrying, pushing, or pulling up to 50 pounds; and working in warehouse environments.
Ability to use fine motor skills and manual dexterity to operate equipment, tools, and keyboards, and to see, hear, and communicate clearly in person, virtually, and by phone.

Nice To Haves

Direct experience with Körber / Infios WMS (formerly HighJump), including configuration, RF screen design, or report development.
Experience with a systems integrator, implementation partner, or technology consulting practice delivering WMS or supply chain projects.
Third-party logistics (3PL) experience with multi-client, multi-site operations.
Experience with Boomi or comparable integration platforms.
Exposure to legacy-to-modern WMS conversion programs, including data migration and parallel-run strategies.
PMP, CAPM, CBAP, or equivalent certification.
Familiarity with yard management, parcel, or TMS integration.

Responsibilities

Lead discovery sessions with operations, solutions, and customer stakeholders to document current-state processes and target-state requirements.
Author business requirements documents, functional specifications, process flows, and gap analyses against the standard golden template.
Translate operational requirements into WMS configuration, RF screen, report, and interface designs, and validate vendor design responses against requirements.
Define EDI and API integration requirements across WMS, ERP, customer trading partners, and middleware, including message mapping and exception handling.
Build and execute SIT and UAT test plans, manage defect triage, and drive issues to closure with vendors and internal development teams.
Write SQL queries against the WMS database for data validation, reconciliation, and issue analysis.
Provide onsite and remote go-live support, including cutover execution, day-one warehouse-floor support, real-time troubleshooting, and structured hypercare through stabilization.
Diagnose production issues by identifying whether causes relate to configuration, data, integration, or process, and resolve them or hand them off with completed analysis.
Own project plans, milestones, and critical paths for assigned sites and workstreams.
Run status reporting, risk and issue logs, and steering updates for internal leadership and customers.
Manage scope by identifying change requests, quantifying their impact, and routing them through a documented approval process.
Coordinate IT, operations, solutions, finance, and external vendors; hold parties to committed dates and escalate on a defined cadence.
Manage go-live readiness and cutover planning, including go/no-go criteria and post-launch stabilization exit.
Perform other related duties as assigned or required.