Sr Business Analyst (Phoenix)

Federal Reserve Bank of Philadelphia•Phoenix, AZ

7d•Onsite

About The Position

The Federal Reserve Bank of San Francisco is seeking a Sr. Business Analyst for its Phoenix Cash office. The successful candidate will provide leadership and support in project management, compliance and risk management, technical training, operations oversight, business process improvement, and analysis. The role collaborates with Phoenix Cash Management to help operations teams work efficiently and comply with departmental guidelines. Banking experience is not required. The position is 100% on-site at the Federal Reserve Bank Phoenix Branch, 1550 North 47th Avenue, Phoenix, AZ 85043. Regular hours are Monday through Friday, 7:00 AM to 4:00 PM, with flexibility required between 6:00 AM and 4:30 PM due to operational needs.

Requirements

Bachelor's degree or equivalent work-related experience.
Typically, 5+ years of relevant experience.
Ability to solve problems, apply critical thinking, and leverage data to understand issues and inform recommendations.
Experience developing and performing risk assessments, including risk planning, data testing, process and control testing, and reporting results.
Strong verbal and written communication skills.
Ability to work independently and collaboratively in a team environment.
Experience collecting, transforming, analyzing, and reporting data to drive business decisions.
Strong influencing and negotiation skills with all levels of management and key decision-makers.
Excellent organizational and time-management skills.
Strong analytical, critical-thinking, and problem-solving skills, including the ability to evaluate issues and solutions from diverse perspectives.
Strong proficiency in Microsoft Office Suite.
Proficiency in Tableau, Power BI, Visio, and Access databases.
Flexibility to work between 6:00 AM and 4:30 PM due to operational needs.

Nice To Haves

Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsibilities

Continuously monitor and assess operational activities, address gaps in procedural requirements, and make risk-informed recommendations to management.
Oversee required departmental training and assist with developing and delivering training on operational processes and technical systems.
Prepare and review documentation, work papers, interview summaries, and findings with extensive attention to detail.
Ensure compliance assessment reports are accurate, thorough, and sufficiently detailed to validate compliant or noncompliant outcomes.
Conduct and document discussions with compliance personnel and Cash Management; use computerized information systems to extract and analyze information; and draft and communicate findings to management.
Present compliance information to stakeholders, including senior management.
Consult with the leadership team regarding policy and procedural requirements.
Use historical audit performance data to assess risk and compliance performance, determine root causes of compliance gaps, and develop action plans with leadership.
Complete risk assessments, identify root causes, and develop corrective action plans.
Identify and implement solutions to optimize daily production opportunities, address risk management weaknesses, maximize staff resources, and enhance employee-focused initiatives.
Oversee project management and administrative tasks for department-led projects and initiatives in a collaborative, team-based environment.
Support 12th District Cash Group compliance activities by consulting on policy and procedural requirements.
Provide backup supervisory support and assist with supervisors' shift coverage to maintain consistent staffing and operations.
Support operational frontline staff, including handling escalated room calls and promptly resolving operational issues.
Collaborate with peers, management, and business partners to develop and deliver operational solutions.
Perform other duties as assigned.