Sr Business Analyst (Phoenix)

Federal Reserve System • Phoenix, AZ

8d • $82,300 - $131,700 • Onsite

About The Position

The Federal Reserve Bank of San Francisco is seeking a Sr. Business Analyst for its Phoenix Cash office. The role provides leadership and support in project management, compliance and risk management, technical training, operations oversight, business process improvement, and analysis. The successful candidate collaborates with Phoenix Cash Management to help operations teams work efficiently and comply with departmental guidelines. The position is 100% on-site at the Federal Reserve Bank Phoenix Branch, 1550 North 47th Avenue, Phoenix, AZ 85043. Regular hours are Monday through Friday, 7:00 AM to 4:00 PM, with flexibility required to work between 6:00 AM and 4:30 PM to meet operational needs. Banking experience is not required; experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments is desired.

Requirements

• Bachelor's degree or equivalent work-related experience.
• Typically, 5+ years of relevant experience.
• Ability to solve problems, apply critical thinking, and use data to understand issues and inform recommendations.
• Experience developing and performing risk assessments, including risk planning, data testing, process and control testing, and reporting results.
• Strong verbal and written communication skills.
• Experience working independently and in a collaborative team environment.
• Experience collecting, transforming, analyzing, and reporting data to drive business decisions.
• Strong influencing and negotiation skills with all levels of management and key decision-makers.
• Excellent organizational and time-management skills.
• Strong analytical, critical-thinking, and problem-solving skills, including the ability to weigh issues and solutions from diverse perspectives.
• Strong proficiency in Microsoft Office Suite.
• Proficiency in Tableau, Power BI, Visio, and Access databases.

Nice To Haves

• Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsibilities

• Continuously monitor and assess operational activities, address procedural gaps, and make risk-informed recommendations to management.
• Oversee required departmental training and help develop and deliver training on operational processes and technical systems.
• Prepare and review documentation, work papers, interview summaries, and findings with close attention to detail.
• Ensure compliance assessment reports are accurate, thorough, and sufficiently detailed to validate compliant or noncompliant outcomes.
• Conduct and document discussions with compliance personnel and Cash Management; extract and analyze information using computerized information systems; and draft and communicate findings to management.
• Present compliance information to stakeholders, including senior management.
• Advise the leadership team on policy and procedural requirements.
• Use historical audit performance data to assess risk and compliance performance, identify root causes of compliance gaps, and work with leadership to create action plans.
• Complete risk assessments, identify root causes, and develop corrective action plans.
• Identify and implement solutions that optimize production, address risk management weaknesses, maximize staff resources, and enhance employee-focused initiatives that drive engagement and growth.
• Oversee project management and administrative tasks supporting department-led projects and initiatives in a collaborative, team-based environment.
• Support 12th District Cash Group compliance activities by consulting on policy and procedural requirements.
• Provide backup supervisory support and assist with supervisors' shift coverage to maintain consistent staffing and operations.
• Provide direct support to frontline operational staff, including handling escalated room calls and promptly resolving operational issues.
• Collaborate with peers, management, and business partners to develop and deliver operational solutions.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Matching 401(k).
• Retirement/pension plan.
• Pre-tax flexible spending accounts.
• Backup child care program.
• Paid family care leave.
• Generous vacation, sick leave, and holidays.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior