Sr Business Analyst

Pyramid Consulting•Durham, NC
•Onsite

About The Position

Pyramid Consulting is hiring a Senior Business Analyst for a 06+ month contract opportunity with long-term potential in Durham, NC. The role is onsite and supports a leading healthcare insurance industry client. The analyst will elicit, document, validate, and manage business and functional requirements; analyze workflows and business performance; support implementation readiness and post-implementation improvement; and communicate findings and recommendations to stakeholders and leadership. The role also includes supporting vendors and reviewing the work of less experienced analysts.

Requirements

  • At least 5 years of experience in a related field; 7 or more years of related experience may substitute for a degree.
  • Strong knowledge of the healthcare industry, particularly claims and appeals.
  • Bachelor's degree or advanced degree where required.

Nice To Haves

  • Familiarity with pharmaceutical offerings.

Responsibilities

  • Elicit and manage requirements for changes to business processes, policies, and information systems.
  • Develop and prepare business and functional requirements for departmental and corporate projects.
  • Communicate and validate requirements with stakeholders and subject matter experts.
  • Collaborate with project teams to maintain requirements traceability and adhere to solution scope.
  • Drive business readiness activities, including communication plans supporting changes to technology and processes.
  • Conduct focused analysis to support efficient project implementations.
  • Design and conduct post-implementation audits and create feedback mechanisms for ongoing process improvement.
  • Analyze workflow processes, test and implement solutions, and identify organizational impacts.
  • Develop and maintain reporting tools to measure business performance against metrics and benchmarks.
  • Provide timely access to data and present findings to business areas.
  • Work with trainers to develop targeted training programs.
  • Use analysis techniques such as data flow modeling and business process mapping.
  • Create presentations for leadership review and thoroughly document analysis.
  • Identify business risks and recommend mitigation strategies.
  • Build and support vendor relationships by documenting business issues and project needs.
  • Oversee and perform peer reviews for less experienced analysts.

Benefits

  • Health insurance, including medical, dental, and vision coverage.
  • 401(k) plan.
  • Paid sick leave, depending on work location.
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