Sr. Business Analyst

ECS Tech Inc•Work from home, Virginia

10h•$110,000 - $145,000•Remote

About The Position

ECS is seeking an innovative, meticulous, and communicative Senior Business Analyst to join our team in the Washington DC area or remotely. In support of DHS this analyst will assist with research and gathering requirements to build custom low code applications that will be used across the department to share information and streamline processes. As the team continues to expand its team and customer base, the senior business analyst will be expected to assist with Agile processes/meetings, perform cross team coordination, and investigate and present on new technologies and initiatives.

Requirements

Must be a US Citizen
Must be able to obtain a Public Trust
A Bachelors degree in an appropriate field
Minimum of 10 years of work experience
5 years of experience in systems analysis and design of information systems programs and related business processes (SDLC)
Experience coordinating and driving teams to deliver complex technical implementations and systems integrations projects
Experience gathering end user requirements and understanding business needs to implement a streamlined customer experience solution
Experience working with fast paced teams using Agile processes
Excellent communication skills, both written and verbal

Responsibilities

Evaluate program materials and develop innovative approaches for improvement
Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements
Create project schedules with dependencies and clear definitions of done that can be briefed out weekly to stakeholders
Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams, concepts of operations, monthly status reports
Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various DHS stakeholders.
Create high-level briefings and communications materials for customers, management, and executive stakeholders
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Create and maintain process for Change & Configuration Management, including managing the specific changes as requested by the team
Leverage Atlassian Suite (Jira/Confluence) to track project work and document information for the internal team and end users.
Develop and maintain detailed records of appropriate reference materials
Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for information presentation and user experience
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation