About The Position

This role delivers insights to support strategic and operational decisions through advanced data analysis, statistics, data science, and business intelligence. It leads collaborative efforts across multiple teams to address complex modeling and analysis requests. Success is measured by the quality of insights, communication effectiveness, and impact on decisions. The work informs organizational strategies and customer experiences through data-driven improvements and business actions. The position provides analytical recommendations, builds reporting solutions, applies analytical and modeling techniques, and communicates findings to leadership. Other duties or projects may be assigned by business management as needed.

Requirements

  • Bachelor’s degree plus 7 years of related work experience, or an advanced degree plus 5 years of related experience.
  • Degree or equivalent practical experience in data analysis, data science, decision science, or a similar quantitative field.
  • 7–10 years of analytics experience solving analytical problems using quantitative approaches.
  • Experience reporting and analyzing performance and creating data visualizations, using tools such as Tableau or Power BI.
  • Advanced analytics experience, including SQL analysis of complex datasets, competitive analysis, quantitative analysis, and research.
  • Required skills: advanced analytics, business acumen, data analysis, data storytelling, data visualization, executive presence, financial modeling, SQL database queries, stakeholder management, and strategic thinking.
  • At least 18 years of age.
  • Legally authorized to work in the United States.

Nice To Haves

  • Experience in telecommunications.
  • Experience with Python, R, Go, or a similar statistics or data science language.

Responsibilities

  • Provide insights and recommendations that optimize experiences in collaboration with cross-functional teams across the organization.
  • Develop and maintain data and reporting solutions, including reports, dashboards, and self-service tools, to support enterprise objectives.
  • Apply analytical and modeling techniques to enhance decision-making and prioritize resources across business options.
  • Create and deliver executive-level presentations that communicate complex analytical findings and influence leadership decisions.
  • Perform other duties or projects as assigned by business management.

Benefits

  • Competitive base salary and compensation package.
  • Annual stock grant and employee stock purchase plan.
  • 401(k) and access to free, year-round money coaches.
  • Annual bonus or periodic sales incentive or bonus, depending on role and eligibility.
  • Medical, dental, and vision insurance.
  • Flexible spending account.
  • Paid time off and up to 12 paid holidays.
  • Paid parental and family leave.
  • Family-building benefits, backup care, enhanced family support, and childcare subsidy.
  • Tuition assistance and college coaching.
  • Short- and long-term disability coverage.
  • Voluntary AD&D, accident, life, disability, and long-term care insurance.
  • Mobile service and home internet discounts for eligible employees.
  • Pet insurance for eligible employees.
  • Commuter and transit programs for eligible employees.
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