Business Analysis Manager

American Fidelity • Oklahoma City, OK

1d

About The Position

The Business Analysis Manager directs and oversees the implementation, ongoing development, and execution of American Fidelity’s Business Analysis discipline. The manager leads the Business Analysis Team in developing, establishing, and maintaining programs, knowledge areas, policies, processes, procedures, and controls that support successful implementation of the company’s technology programs and projects.

The role maintains a Business Analysis Center of Excellence proficiency and competency model to provide thought leadership, knowledge sharing, and support across American Fidelity. It also manages and coordinates the assignment of business analysis resources to organizational technical priorities in collaboration with internal business sponsors and technical development teams, ensuring appropriate and experienced coverage. The position requires residence in the Oklahoma City metropolitan area.

Requirements

• Bachelor’s degree from a four-year college or university in Industrial Engineering, Computer Science, Management Information Systems, Business, or a related field; noted and visible proof of experience may be accepted in lieu of a bachelor’s degree.
• 12 years of experience in a business analyst role, with experience potentially accepted in lieu of a bachelor’s degree as specified in the posting.
• 10 or more years of business analysis-related experience.
• 5 or more years of management experience in the business analysis discipline.
• Expert relationship management skills.
• Strong understanding of both technology and business, including system development life cycles.
• Strong working knowledge and expert capability in business analysis techniques, knowledge areas, and competencies.
• Expertise in requirements elicitation, strategic and requirements analysis, communication, verification, and validation.
• Proven ability to use business analyst tools such as modeling, forecasting, and mapping.
• Strong understanding of the Business Analysis Body of Knowledge from the IIBA.
• Excellent leadership skills, including visioning, conflict management and resolution, decision-making, and motivating others with directness, care, and humility.
• Strong technical knowledge, business acumen, and relationship management skills.
• Proficiency in Microsoft Office projects and SharePoint, and understanding of various technologies.
• Excellent oral and written communication, presentation, interpersonal, and consultative skills.
• Proficiency in change guidance.
• Ability to think creatively, systematically, and visually to analyze issues and describe solutions.
• Expert mentoring skills for teaching Business Analysis best practices, including official training sessions.
• Strong strategic and creative thinking skills, with the ability to define a change strategy for associated solutions.
• Must reside in the Oklahoma City metropolitan area.

Nice To Haves

• Insurance background knowledge, excluding property and casualty (P&C).
• Certified Business Analysis Professional (CBAP) certification is strongly preferred.
• Lean/Six Sigma experience.
• Insurance industry coursework or designations are strongly preferred.

Responsibilities

• Direct and oversee the implementation, ongoing development, and execution of American Fidelity’s Business Analysis discipline.
• Lead the Business Analysis Team in developing, establishing, and maintaining effective programs, knowledge areas, policies, processes, procedures, and controls.
• Maintain a Business Analysis Center of Excellence proficiency and competency model that provides thought leadership, knowledge sharing, and support to other areas of the organization.
• Manage and coordinate business analysis resource assignments across organizational technical priorities in collaboration with internal business sponsors and technical development teams.
• Ensure adequate business analysis coverage by appropriately experienced resources.
• Mentor others in the execution of Business Analysis best practices, including through official training sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager