AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Hoover, AL
•Onsite

About The Position

As a part-time Sr Brand Ambassador (Sr Sales Associate), you bring the AE and Aerie brands to life by providing guests with a great shopping experience. You represent the company, build brand loyalty, share your enthusiasm for its products, and embody its values. You use the AEO Selling Model to help guests find what they need, educate them about products, recommend products, and introduce the loyalty program and other brand channels. You may work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, assist your team, and resolve guest concerns in accordance with company policy.

Requirements

  • Enjoy interacting with people.
  • Bring energy and handle multiple tasks in a fast-paced environment.
  • Be available to work during evenings, weekends, and holidays.
  • Love AE and Aerie products.
  • Be at least 18 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Engage with every guest using the AEO Selling Model and a friends-first approach.
  • Educate guests about AE and Aerie products and suggest products that fit their needs.
  • Introduce guests to the AEO loyalty program and other brand channels.
  • Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while following company policy.
  • Assist team members and contribute to completing team tasks.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • Opportunities for development, learning new skills, and career advancement.
  • 40% off AE and Aerie products year-round, plus additional seasonal discounts with new Floorsets.
  • Store contests with chances to win free merchandise and other exclusive prizes.
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