AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters • Pigeon Forge, TN

22d

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle and Aerie brands to life by providing guests with an excellent shopping experience and building brand loyalty. You represent the company’s values and help guests find products that meet their needs. The role involves working across store zones, resolving guest concerns in accordance with company policy, and supporting the team. American Eagle describes itself as an apparel brand focused on authenticity, positivity, community, self-expression, and innovative sustainable fabrics.

Requirements

• Enjoy interacting with people.
• Be energetic and able to handle multiple tasks in a fast-paced environment.
• Be available to work evenings, weekends, and holidays.
• Have an interest in AE and Aerie products.
• Be at least 18 years old.

Nice To Haves

• Previous retail experience.

Responsibilities

• Use the AEO Selling Model to engage guests and help them find what they are looking for with a friends-first mindset.
• Educate guests about AE and Aerie products and recommend products suited to their needs.
• Introduce guests to the AEO loyalty program and other brand channels.
• Work across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Assist team members and contribute to completing team tasks.
• Follow AEO policies and procedures and act with integrity.

Benefits

• 40% year-round product discount at AE and Aerie, with additional seasonal discounts.
• Opportunities for development, learning new skills, and career advancement.
• Store contests offering the chance to win free merchandise and other prizes.
• Eligible associates may receive paid sick leave; AEO may provide REAL rewards at its discretion.
• Paid time off, paid sick leave, and holiday pay vary by job level, location, employment classification, and years of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed