AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters • Freeport, ME

19d • Onsite

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle Outfitters (AEO) brand to life by creating an excellent shopping experience for every guest. You represent the company, build brand loyalty, share your enthusiasm for AE and Aerie products, and reflect AEO's values. The position involves helping guests find products, educating them about product details, promoting the loyalty program and brand channels, and working flexibly across store zones. You also help resolve guest concerns, support teammates, and follow company policies and procedures.

Requirements

• Enjoy interacting with people.
• Have energy and be able to manage multiple tasks in a fast-paced environment.
• Be available to work during guest shopping times, including evenings, weekends, and holidays.
• Have enthusiasm for AE and Aerie products.
• Be at least 18 years of age.

Nice To Haves

• Previous retail experience.

Responsibilities

• Engage every guest using the AEO Selling Model and a friends-first mindset to help them find what they are looking for.
• Educate guests about AE and Aerie product details and recommend products to meet their needs.
• Introduce guests to the AEO loyalty program and additional brand channels.
• Work flexibly across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist the team in completing store tasks.
• Follow AEO policies and procedures with integrity.

Benefits

• Opportunities for development, learning new skills, and career advancement.
• 40% off AE and Aerie products year-round, plus additional seasonal discounts.
• Participation in store contests for a chance to win free merchandise and other prizes.
• Eligible associates may receive paid sick leave and discretionary REAL rewards.
• Paid time off, paid sick leave, and holiday pay may be available depending on job level and type, location, employment classification, and years of service.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed