AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters•Soncy, TX

About The Position

As a part-time Sr Brand Ambassador, you bring the American Eagle and Aerie brands to life by providing guests with an excellent shopping experience and representing the company’s values. You build brand loyalty, share your enthusiasm for the products, and help guests find items that fit their needs. The role involves working across the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed. Brand Ambassadors are expected to support their team, resolve guest concerns within company policy, and follow AEO policies and procedures.

Requirements

  • Enjoy interacting with people.
  • Bring energy and be able to handle multiple tasks in a fast-paced environment.
  • Be available to work during guest shopping hours, including evenings, weekends, and holidays.
  • Have a love for AE and Aerie products.
  • Be at least 18 years of age.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Engage with every guest using the AEO Selling Model and a friends-first mindset to help them find what they are looking for.
  • Educate guests about AE and Aerie products and recommend products that fit their needs.
  • Introduce guests to the AEO loyalty program and other brand channels.
  • Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
  • Proactively resolve guest concerns while adhering to company policy.
  • Assist team members and contribute to completing store tasks.
  • Follow AEO policies and procedures and act with integrity.

Benefits

  • Opportunities for development, learning new skills, and career advancement.
  • 40% discount on AE and Aerie products year-round, with additional seasonal discounts.
  • Store contests offering the chance to win free merchandise and other exclusive prizes.
  • Eligible associates may receive paid sick leave.
  • AEO may provide REAL rewards at its discretion.
  • Paid time off and holiday pay, varying by job level, job type, location, employment classification, and years of service.
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