Sr. Associate Implementation Analyst

McKesson•Alpharetta, GA

1d•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Macro Helix helps hospitals and health systems improve the operational and financial performance of their pharmacy services. Our technology‑enabled solutions support clients in reducing drug costs, increasing reimbursements, and maintaining compliance with federal and state 340B regulations. The Senior Associate Implementation Analyst is a client‑facing role responsible for implementing and training customers on Macro Helix 340B solutions, including 340B Architect. This role partners closely with health systems, contract pharmacies, internal teams, wholesalers, and suppliers to deliver high‑quality, compliant, and sustainable implementations. The Senior Associate focuses on smaller, less complex customer implementations, playing a critical role in delivering timely go‑lives that generate measurable customer savings and revenue impact.

Requirements

Degree or equivalent and typically requires 2+ years of relevant experience.
Bachelor’s degree or equivalent combination of education and experience.
2+ years of experience in business analysis, systems implementation, project coordination, or technology‑enabled customer solutions.
Experience gathering requirements and translating them into system configurations or technical documentation.
Demonstrated experience supporting customer‑facing implementations in a technology or SaaS environment.
Proficiency with Microsoft Office tools (Excel, PowerPoint, Word).
Strong communication, organizational, and problem‑solving skills.

Nice To Haves

Working knowledge of 340B program rules and compliance.
Experience supporting healthcare, pharmacy, or regulated environments.
Experience with Salesforce or similar CRM platforms.
Familiarity with project management methodologies or implementation frameworks.
Pharmacy Technician license.
Experience delivering software training or customer education.
Ability to manage multiple projects simultaneously with minimal supervision.

Responsibilities

Lead customer implementations for assigned Macro Helix 340B products, supporting two to three concurrent product implementations per customer.
Develop, present, and manage implementation project plans in partnership with customers and internal stakeholders.
Analyze customer business and technical requirements and recommend appropriate system configurations.
Configure and customize 340B software settings to align with customer workflows, regulatory requirements, and pharmacy operations.
Serve as a subject‑matter resource on 340B program rules, implementation processes, and application functionality.
Coordinate across internal teams, wholesalers, and suppliers to ensure successful data setup, testing, and go‑live readiness.
Act as the primary point of contact for customer communication during implementation, proactively identifying and resolving issues.
Provide end‑user training, respond to application questions, and develop training materials and reference guides.
Support feasibility and profitability assessments related to implementation decisions.
Contribute to a positive customer experience through clear communication, strong organization, and solution‑oriented problem solving.
Participate on implementation teams for more complex customers where a senior Implementation Specialist is the lead.