Sr. Associate, Business Operations & Analytics

Enable Dental•Austin, TX

13h•$120,000 - $130,000

About The Position

Enable Dental is seeking a Sr. Associate, Business Operations & Analytics to drive operational decisions through analysis and execution. The role focuses on staffing, scheduling, resource allocation, revenue optimization, and strategic growth across the markets Enable Dental serves. The position owns the models and insights that help operations leadership make decisions about staffing, market expansion, and operational strategy, while partnering with Regional Managers to improve workforce utilization, reduce non-productive time, balance supply and demand, and deliver care efficiently and cost-effectively. The Sr. Associate will serve as an analytical partner to operations leadership, develop forecasting and staffing models, automate workflows, and translate complex data into clear recommendations for executive and cross-functional audiences. The role leads high-visibility projects from scoping through execution and measurement, and creates and maintains tools, dashboards, and reports that track operational performance. The position reports directly to the Strategy and Operations Manager, with strong visibility to the Chief Operating Officer.

Requirements

2–4 years of experience in data analytics, business intelligence, data science, business operations, or a similar highly analytical and technical role.
Strong proficiency in SQL for querying databases and Python for data manipulation, modeling, and workflow automation.
Advanced Excel or Google Sheets skills, including complex modeling, scenario analysis, and dynamic dashboards.
Ability to build a model and explain its meaning to a Regional Manager who does not work extensively with spreadsheets.
Structured problem-solving skills, including framing problems and turning qualitative issues into quantitative hypotheses.
Comfort with ambiguity, multiple priorities, and cross-functional collaboration.
Excellent communication skills and executive presence, including the ability to present concise, actionable recommendations, defend analytical logic, and influence senior-level decisions.
Curiosity, resourcefulness, and motivation to continuously optimize and improve outcomes.
Bachelor's degree in business, economics, operations, data analytics, or a related quantitative field.

Nice To Haves

Experience in healthcare, logistics, or field-based services.
Experience with Power BI, Tableau, or similar data visualization tools.

Responsibilities

Serve as a thought partner and analytical right hand to operations leadership, turning operational challenges into structured frameworks and recommendations.
Write complex SQL reports and use Python to automate operational workflows, extract insights, and build forecasting models.
Build and maintain forecasting, staffing, and resource allocation models to support operational and strategic decisions.
Develop and refine operational workflows and conduct ad hoc analyses, including tools for queuing support work and setting revenue and scheduling targets.
Translate complex data into clear, persuasive narratives for executive and cross-functional audiences.
Identify performance gaps, inefficiencies, and growth opportunities, and propose changes to address them.
Lead high-visibility projects and analyses from scoping through execution and measurement, such as pricing and ROI models, geospatial analyses for office locations, and provider compensation optimization.
Partner with field operations leaders to align staffing and scheduling with service goals, productivity targets, and budgets.
Create and maintain dashboards, reports, and tools that track field efficiency, utilization, and staffing KPIs.