About The Position

The Sr. Application Administrator maintains, monitors, and supports multiple software systems and applications used within the organization. The position serves as the primary support resource for systems and applications with concurrent users and is responsible for configuring and customizing them to meet organizational and user needs. It ensures application control, integrity, and accessibility through problem-solving, testing, and debugging, and develops and maintains documentation for application access, usage, workflows, and procedures. The role is suited to an energetic, self-motivated individual with a passion for technology, innovation, and problem-solving.

Requirements

  • Bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
  • More than eight years of experience in application administration, with a strong focus on supporting multiple platforms and systems.
  • Proficiency in technologies or tools relevant to CRB's software stack.
  • Strong understanding of security best practices and experience implementing security measures.
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.

Nice To Haves

  • A/E/C industry experience.
  • Experience with Autodesk AEC products.
  • Experience with programming and/or regular expressions.
  • Experience with database design principles and management.
  • Understanding of engineering deliverables, documentation methods, and integrated project execution.
  • Experience with industry regulations or compliance standards relevant to CRB.
  • Relevant certifications, such as Microsoft Certified: Azure Administrator or AWS Certified SysOps Administrator.

Responsibilities

  • Manage, install, configure, and maintain a wide range of applications and systems to ensure optimal performance and availability.
  • Support multiple platforms and troubleshoot issues through resolution.
  • Implement and maintain security measures to protect applications and systems from threats and vulnerabilities.
  • Monitor system performance, identify bottlenecks, and implement optimizations to improve efficiency.
  • Keep applications and systems current with patches and updates to support security and stability.
  • Create and maintain documentation, including system configurations, procedures, and troubleshooting guides.
  • Collaborate with developers, network administrators, database administrators, and other cross-functional teams to support seamless integration and operation of applications.
  • Respond to and resolve application-related incidents and problems in a timely manner, escalating issues when necessary.
  • Conduct capacity planning and recommend how to scale applications and systems to meet future demands.
  • Ensure applications and systems comply with applicable industry regulations and standards.
  • Provide guidance and mentorship to junior administrators and support staff.
  • Configure and customize systems and applications to meet organizational and user needs.
  • Support application control, integrity, and accessibility through problem-solving, testing, and debugging.
  • Maintain documentation for application access, usage, workflows, and procedures.

Benefits

  • Complete and competitive benefit package designed to meet individual and family needs.
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