Sr. Application Administrator

CRB•Kansas City, MO

About The Position

The Sr. Application Administrator maintains, monitors, and supports multiple software systems and applications used within the organization, serving as a primary support resource for systems and applications with concurrent users. The role configures and customizes applications to meet organizational and user needs and ensures application control, integrity, and accessibility through problem-solving, testing, and debugging. It also develops and maintains documentation for application access, usage, workflows, and procedures. The position is suited to an energetic, self-motivated individual with an interest in technology, innovation, and problem-solving. The administrator manages application performance and availability, implements security measures, coordinates updates and patches, resolves incidents, supports compliance, and collaborates with cross-functional teams. The role also includes capacity planning and providing guidance to junior administrators and support staff.

Requirements

Bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
More than eight years of experience in application administration, with a strong focus on supporting multiple platforms and systems.
Proficiency in technologies or tools relevant to CRB's software stack.
Strong understanding of security best practices and experience implementing security measures.
Excellent problem-solving and troubleshooting skills.
Effective communication and interpersonal skills.
Proven ability to work independently and collaboratively in a team environment.
Experience with relevant industry regulations or compliance standards.

Nice To Haves

A/E/C industry experience.
Relevant certifications, such as Microsoft Certified: Azure Administrator or AWS Certified SysOps Administrator.
Experience with the Autodesk AEC family of products.
Experience with programming and/or regular expressions.
Experience with database design principles and management.
Understanding of engineering deliverables, documentation methods, and integrated project execution.

Responsibilities

Manage, install, configure, and maintain applications and systems to ensure performance and availability.
Support multiple platforms and systems and troubleshoot issues through resolution.
Implement and maintain security measures to protect applications and systems from threats and vulnerabilities.
Monitor system performance, identify bottlenecks, and implement optimizations.
Keep applications and systems up to date with patches and updates.
Create and maintain documentation, including system configurations, procedures, and troubleshooting guides.
Collaborate with developers, network administrators, and database administrators to support integration and operation of applications.
Respond to and resolve application-related incidents and problems in a timely manner, escalating issues when necessary.
Conduct capacity planning and recommend scaling applications and systems to meet future demands.
Ensure applications and systems adhere to industry regulations and compliance standards.
Provide guidance and mentorship to junior administrators and support staff.
Configure and customize applications to meet organizational and user needs.
Test, debug, and troubleshoot to maintain application control, integrity, and accessibility.
Develop and maintain documentation for application access, usage, workflows, and procedures.