Sr. Application Administrator

CRB•Philadelphia, MO

About The Position

The Sr. Application Administrator maintains, monitors, and supports multiple software systems and applications used within the organization. This role serves as the primary support resource for systems and applications with concurrent users, and configures and customizes applications to meet organizational and user needs. The administrator ensures application control, integrity, and accessibility through problem-solving, testing, and debugging, and develops and maintains documentation for application access, usage, workflows, and procedures. The role manages application installation, configuration, maintenance, performance, availability, security, patching, optimization, capacity planning, and compliance. It also responds to application incidents, collaborates with technical teams to support integration and operations, and provides guidance and mentorship to junior administrators and support staff. CRB seeks an energetic, self-motivated individual with a passion for technology, innovation, and problem-solving.

Requirements

Bachelor's degree in information technology, Computer Science, or a related field, or equivalent experience.
More than eight years of experience in application administration, with a strong focus on supporting multiple platforms and systems.
Proficiency in technologies or tools relevant to CRB's software stack.
Strong understanding of security best practices and experience implementing security measures.
Excellent problem-solving and troubleshooting skills.
Effective communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Experience with industry regulations or compliance standards relevant to CRB.

Nice To Haves

A/E/C industry experience.
Relevant certifications, such as Microsoft Certified: Azure Administrator or AWS Certified SysOps Administrator.
Experience with the Autodesk AEC family of products.
Experience with programming and/or regular expressions.
Experience with database design principles and management.
Understanding of engineering deliverables, documentation methods, and integrated project execution.

Responsibilities

Manage, install, configure, and maintain applications and systems to ensure optimal performance and availability.
Support multiple platforms and troubleshoot issues through resolution.
Implement and maintain security measures to protect applications and systems from threats and vulnerabilities.
Monitor system performance, identify bottlenecks, and implement optimizations.
Keep applications and systems up to date with patches and updates.
Create and maintain documentation, including system configurations, procedures, and troubleshooting guides.
Collaborate with developers, network administrators, database administrators, and other cross-functional teams to support integration and operations.
Respond to and resolve application-related incidents and problems in a timely manner, escalating issues when necessary.
Conduct capacity planning and recommend scaling applications and systems to meet future demands.
Ensure applications and systems adhere to industry regulations and compliance standards.
Provide guidance and mentorship to junior administrators and support staff.