Sr Analyst, Sales Planning and Operations

Arlo Technologies•US - California, CA
•$125,000 - $145,000

About The Position

Arlo is seeking an experienced Sr Analyst, Planning & Operations to join its North American Sales Operations organization. The role supports major retail accounts, partners directly with Amazon customers, and helps deliver operational excellence and strong customer service for Arlo’s smart home products. The position focuses on sales planning and forecasting, inventory management, business reporting, product setup and readiness, promotion execution, MAP pricing maintenance, and account reconciliation. The analyst works with Finance, Supply Chain, Order Operations, Marketing, and Product Lifecycle Management teams to meet account objectives. The role also analyzes sales, inventory, promotion, and pricing metrics; communicates business opportunities and risks; and recommends improvements to operational processes and tools.

Requirements

  • Bachelor's degree.
  • At least 5 years of experience in Sales Operations, Supply Chain Planning, Retail Planning and Forecasting, or Inventory Management.
  • Amazon 1P experience.
  • Experience with Databricks, Tableau, Salesforce, and Adaptive or similar tools, as well as AI tools such as Claude and ChatGPT.
  • Excellent communication skills, including comfort presenting to senior leadership.
  • Strong analytical abilities and a solid understanding of operations, supply chain, sales forecasting, and product planning.
  • Advanced Excel skills, including Pivot Tables, Functions, and Data Validation.
  • Ability to make fact-based decisions and recommendations to solve problems.
  • Strong attention to detail and the ability to spot errors and recover quickly.
  • Ability to build strong relationships with internal and external partners and exert appropriate influence in a collaborative organization.
  • Strong organizational and time-management skills, and the ability to work in a fast-paced, rapidly changing environment.
  • Customer-first mentality.
  • Occasional travel.

Responsibilities

  • Analyze daily sales and highlight opportunities to Sales Leadership and Account Managers.
  • Monitor inventory of Arlo products at key accounts and communicate opportunities or issues to Sales and Demand Planning teams.
  • Own gross ship forecasting and support key retail accounts in the CPFR process, including reporting and direct engagement about forecasts, inventory, and supply chain requirements.
  • Monitor account- and SKU-level POS, sales revenue, and inventory; make necessary adjustments and identify areas for improvement.
  • Conduct periodic contribution margin analyses by product and present findings to Sales Leadership and Account Managers.
  • Work with Channel Marketing to evaluate the potential ROI of proposed marketing initiatives and assess the results of completed programs.
  • Monitor and report daily street prices for key SKUs compared with competitors, and highlight concerns.
  • Manage the channel promotions calendar with Account Managers and Channel Marketing.
  • Communicate business findings and recommendations, and identify and implement process improvements to optimize operational efficiency.

Benefits

  • The total compensation package may include a bonus, equity, and a full range of benefits; benefit details are provided if an employee receives an offer.
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