Manager / Sr. Analyst, Sales Planning & Operations

Arlo Technologies•US - California, CA

4d•$135,000 - $150,000

About The Position

Arlo is seeking an experienced Manager/Sr. Analyst, Planning & Operations to join its North American Sales Operations organization. The role supports major accounts and partners with retail, distribution, and telco customers to deliver operational excellence. Its scope includes sales planning and forecasting, inventory management, business reporting, product setup and readiness, promotion execution, MAP pricing maintenance, and account reconciliation. The position works cross-functionally with Finance, Supply Chain, Order Operations, Marketing, and PLM teams to achieve account objectives and improve customer service for Arlo’s North American smart home products business. The role conducts detailed analysis of sales, inventory, promotion, and pricing metrics across products available to Arlo retail accounts. It monitors business performance, communicates opportunities and risks, recommends adjustments, and identifies improvements. The successful candidate builds working relationships across internal teams and business partners, communicates findings and recommendations, and implements process improvements and tools to optimize operational efficiency. Less experienced candidates may be considered at the Sr. Analyst level.

Requirements

Bachelor's degree.
At least 5 years of experience in Sales Operations, Supply Chain Planning, Retail Planning & Forecasting, or Inventory Management.
Work experience with Walmart, Sam’s Club, and their planning systems.
Experience operating with Databricks, Tableau, Salesforce, and Adaptive or similar tools, as well as AI tools such as Claude and ChatGPT.
Excellent communication skills.
Strong analytical abilities and understanding of operations, supply chain, sales forecasting, and product planning.
Customer-first mentality and persistent attention to detail, including the ability to spot errors and recover quickly.
Ability to exert appropriate influence in a highly collaborative organization.
Expertise in data analysis and reporting, including advanced Excel skills (Pivot Tables, Functions, Data Validation).
Fact-based decision-making and recommendations to solve problems.
Proven ability to build strong working relationships with internal and external partners.
Strong organizational and time-management skills.
Ability to operate in a fast-paced, rapidly changing environment.
Comfort presenting to senior leadership.
Occasional travel.

Nice To Haves

Experience with Lowe’s.

Responsibilities

Review and evaluate daily sales, highlighting opportunities to Sales Leadership and Account Managers.
Monitor Arlo product inventory at key accounts and highlight opportunities and issues to Sales and Demand Planning teams.
Own gross ship forecasting and support key retail accounts in the CPFR process, including reporting and direct engagement with accounts on forecasts, inventory, and supply chain requirements.
Monitor account- and SKU-level POS, sales revenue, and inventory; make necessary adjustments and highlight areas for improvement.
Conduct periodic contribution margin analysis by product and present findings to Sales Leadership and Account Managers.
Work with Channel Marketing to evaluate potential ROI on proposed marketing initiatives and assess the retrospective results of marketing programs.
Monitor and report daily street price levels on key SKUs versus competitors and highlight concerns.
Manage the channel promotions calendar with Account Managers and Channel Marketing.
Communicate business opportunities, risks, findings, and recommendations to relevant stakeholders.
Identify process improvements and implement steps and tools to optimize operational efficiency.