Sr Analyst, Loyalty Operations
About The Position
Senior Operations Business Analysts lead small to medium subsets of larger projects and initiatives, as well as individual processes that bring value to The Home Depot. The role requires strong analytical ability to break down complex problems and develop conclusions using quantitative skills. Successful candidates demonstrate leadership, analytical ability, and effective communication. The position typically reports to a Store Operations Process Manager, Store Operations Business Manager, or a senior manager. It has no permanent direct reports, but involves leading a work group by assigning and reviewing work, training colleagues, and contributing to performance appraisals. The role typically requires overnight travel less than 10% of the time and is based in a comfortable indoor environment.
Requirements
- Must be at least 18 years of age.
- Must be legally permitted to work in the United States.
- Bachelor’s degree or equivalent degree in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completing such a degree program.
- At least 3 years of work experience.
- Strong quantitative skills, including statistics and data analysis.
- Problem-solving skills.
- Experience leading high-performing teams.
- Consulting management and/or project management experience.
- Strong operations, retail, and/or field knowledge.
Nice To Haves
- Master’s degree preferred.
- Five years of work experience preferred.
Responsibilities
- Lead project teams of analysts and other associates.
- Gather and synthesize data, develop solutions, and support project and strategy planning and data utilization.
- Produce documents for teams and leadership to review and use.
- Deliver presentations to teams, executive leaders, and sponsors.
- Build skills and knowledge through self-development and increased understanding of team and internal customer needs.
- Assign and review work, train work-group members, and contribute to performance appraisals.
- Review and understand sales and financial data and identify trends in the business and retail industry.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
