Sr Analyst, Loyalty Operations

The Home Depot • Atlanta, GA

2d

About The Position

Senior Operations Business Analysts lead small to medium subsets of larger projects and initiatives, as well as individual processes that bring value to The Home Depot. They use analytical ability and quantitative skills to break down complex problems and develop conclusions. The role involves leading project teams, communicating effectively with teams and leaders, reviewing sales and financial data, and identifying trends in the business and retail industry. Successful candidates demonstrate strong leadership, analytical, and communication skills.

The position typically reports to a Store Operations Process Manager, Store Operations Business Manager, or a senior manager. It has no permanent direct reports, but requires work-group leadership, including assigning and reviewing work, training, and contributing to performance appraisals. The position typically requires overnight travel less than 10% of the time. Work takes place in a comfortable indoor area, primarily seated, with frequent opportunities to move about and rare need to move or lift light articles.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• Minimum of 3 years of work experience.
• Bachelor’s degree or equivalent in a field of study related to the job, or the knowledge, skills, and abilities typically acquired through completing such a program.
• Experience leading high-performing teams.
• Consulting management and/or project management experience.
• Strong quantitative skills, such as statistics and data analysis.
• Problem-solving skills.
• Strong operations, retail, and/or field knowledge.

Nice To Haves

• Master’s degree preferred.
• 5 years of work experience preferred.

Responsibilities

• Lead project teams of analysts and other associates.
• Gather and synthesize data; develop solutions; plan projects and strategies; and use data to support work.
• Produce documents for teams and leadership to review and use.
• Deliver presentations to teams, executive leaders, and sponsors.
• Build skills and knowledge through self-development and by developing team and internal-customer knowledge.
• Assign and review work, train work-group members, and contribute to performance appraisals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior