Sr. Agency Account Manager

NextRoll•San Francisco, NY

About The Position

The Sr. Agency Account Manager joins the Agency Relationship team and reports to the Sr. Manager of Customer Success and Account Management. The role supports, educates, empowers, and builds deep partnerships with agency partners, serving as the voice of AdRoll within agencies and the voice of agencies within AdRoll. The position provides consultative guidance to help agencies achieve their clients’ marketing goals through adoption of the AdRoll product suite, while driving agency growth by strengthening relationships, expanding partnerships, and identifying new client opportunities. The role is open in San Francisco, New York City, or remote locations and requires occasional client travel, approximately one to two times per quarter. The successful candidate will manage an agency portfolio, grow revenue through retention, cross-selling, upselling, and new opportunities, and act as a strategic advisor to agency partners. They will collaborate with sales and cross-functional teams to onboard agencies and deliver effective advertising campaigns, lead presentations and workshops, and advocate for agency and client needs internally. The role calls for extensive account-management experience in advertising or marketing technology, strong analytical and communication skills, digital advertising expertise, and the ability to collaborate across teams. NextRoll describes itself as a privately held marketing technology company headquartered in San Francisco. Its flagship AdRoll brand offers a connected advertising platform, including multi-channel advertising and account-based marketing solutions.

Requirements

At least 5 years of experience managing high-value accounts or agency partnerships, with a record of driving growth and delivering results in advertising or marketing technology.
Ability to understand agency needs, align them with platform capabilities, and provide tailored solutions that meet client objectives.
Strong communication and presentation skills, including leading virtual and in-person meetings, training sessions, and presentations with stakeholders at all levels, including senior executives.
Strong analytical skills, including interpreting complex data, developing actionable insights, and using tools such as Salesforce.
Deep knowledge of digital advertising, including programmatic, social, and cross-channel strategies, and an interest in industry developments.
Ability to build internal and external relationships, foster cross-functional collaboration, and act as a trusted partner.

Responsibilities

Manage a portfolio of AdRoll agency partners, driving revenue growth through cross-selling, upselling, account retention, and new opportunities.
Build consultative relationships with agency partners and provide strategic marketing insights to help them maximize the AdRoll platform for their clients.
Collaborate with the New Business Sales team to onboard new agencies and develop long-term partnerships.
Work with Product, Creative Services, Optimization, Solutions Engineers, and Sales Support to deliver advertising campaigns that meet client goals.
Lead onsite presentations and workshops with agency partners to strengthen relationships, encourage platform adoption, and empower media buyers.
Build relationships across all levels of partner agencies, from senior leadership to client-facing teams.
Advocate for client needs across internal Product and Billing teams.
Travel occasionally to meet clients, approximately one to two times per quarter.

Benefits

Competitive salary and equity.
Employer covers 100% of employee-only premiums for the HSA medical plan and 95% of employee-only premiums for PPO, HMO, dental, and vision plans.
Employer contributes 75% toward dependent premiums across medical, dental, and vision plans.
Access to Multiply Mortgage, a concierge homebuying service offering personalized guidance and below-market mortgage rates.
Short- and long-term disability benefits at no cost to the employee.
Basic life and AD&D insurance at no cost to the employee.
401(k) plan with pre-tax, Roth, and after-tax options.
Four weeks of paid time off.
Up to six weeks of paid disability leave, or up to 12 weeks for pregnancy disability leave.
Up to 12 weeks of paid family leave for birthing parents, in addition to pregnancy disability leave.
Up to 16 weeks of paid family leave for non-birthing parents.
Up to 12 weeks of paid family leave to care for a family member.
Employee Resource Groups.
Volunteer opportunities with local organizations through NextRoll Gives Back.
Access to AI tools and dedicated time to experiment.