Sr. Agency Account Manager
About The Position
Join the Agency Relationship team, reporting to the Sr. Manager of Customer Success and Account Management. Support, educate, empower, and build deep partnerships with agency partners. Represent AdRoll within agencies and agencies within AdRoll, providing consultative guidance that helps agencies achieve clients’ marketing goals through adoption of the AdRoll product suite. Drive agency growth by strengthening existing relationships, expanding partnerships, and identifying new client opportunities within the agency network. The role is open in San Francisco, New York City, or remote locations and requires occasional client travel, approximately 1–2 times per quarter. The position manages a portfolio of AdRoll agencies, develops strategic partnerships, and works closely with internal teams to deliver successful advertising campaigns. Compensation includes base salary and variable pay tied to sales targets, with uncapped target incentive and accelerators for overachievement. The listed on-target earnings range is $167,550–$211,050 in San Francisco and New York metro areas, and $142,418–$189,945 in other U.S. cities.
Requirements
- At least 5 years of experience managing high-value accounts or agency partnerships, with demonstrated ability to drive growth and deliver results in advertising or marketing technology.
- Ability to understand agency needs, align them with platform capabilities, and develop tailored solutions for client objectives.
- Strong communication and presentation skills, including leading virtual and in-person meetings, training sessions, and presentations for stakeholders at all levels, including senior executives.
- Strong analytical skills, including interpreting complex data, developing actionable insights, and using tools such as Salesforce.
- Deep knowledge of digital advertising, including programmatic, social, and cross-channel strategies, and interest in industry developments.
- Ability to build internal and external relationships, foster cross-functional collaboration, and act as a trusted partner.
- Occasional travel to meet clients, approximately 1–2 times per quarter.
Responsibilities
- Manage a portfolio of AdRoll agencies, driving revenue growth through cross-selling, upselling, account retention, and pitching new opportunities.
- Build consultative relationships with agency partners and provide strategic marketing insights to help them maximize AdRoll’s platform for their clients.
- Work with the New Business Sales team to onboard new agencies and develop long-term partnerships.
- Partner with Product, Creative Services, Optimization, Solutions Engineers, and Sales Support to deliver advertising campaigns that achieve client goals.
- Lead onsite presentations and workshops with agency partners to strengthen relationships, encourage platform adoption, and empower media buyers.
- Build relationships throughout partnered agencies, from senior leadership to client-facing teams, and advocate for client needs with internal Product and Billing teams.
Benefits
- Competitive salary and equity.
- 100% of the employee-only premium for the HSA medical plan and 95% of the employee-only premium for PPO, HMO, dental, and vision plans.
- 75% contribution toward dependent premiums for medical, dental, and vision plans.
- Access to Multiply Mortgage, a concierge homebuying service offering free personalized guidance and below-market mortgage rates.
- Short- and long-term disability benefits at no cost to the employee.
- Basic life and AD&D insurance at no cost to the employee.
- 401(k) plan with pre-tax, Roth, and after-tax options.
- Four weeks of paid time off.
- Up to six weeks of paid disability leave, or up to 12 weeks for pregnancy disability leave.
- Up to 12 weeks of paid family leave for birthing parents, in addition to pregnancy disability leave.
- Up to 16 weeks of paid family leave for non-birthing parents.
- Up to 12 weeks of paid family leave to care for a family member.
- Employee Resource Groups.
- Opportunities to volunteer with local organizations through NextRoll Gives Back.
- Access to AI tools and dedicated time to experiment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
