Sr. Administrative Business Partner - GEMS
About The Position
The Senior Administrative Business Partner – GEMS supports the firm’s Senior Managers and Directors by handling a variety of administrative duties through Global Engagement & Management Support (GEMS), a queue-based support model. The position calls for independent judgment and the ability to prioritize, organize, and manage a diverse workload in a fast-paced, virtual work environment. The successful candidate is flexible, proactive, and resourceful, and maintains confidentiality and a high level of customer service and responsiveness. Responsibilities include coordinating travel, managing expenses and invoice routing, assisting with client engagement setup and support, drafting and formatting business correspondence, managing deadlines and tax due-date reporting, preparing presentations, and supporting continuing professional education paperwork. The role also contributes to workflow coordination, onboarding and training GEMS team members, and other duties or special projects as assigned. The pay rate range is $22.50 to $37.75. Actual compensation depends on factors including skills, experience, qualifications, degrees, certifications, work arrangements, and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.
Requirements
- High school diploma or GED required.
- At least 1 year of relevant experience required.
- Advanced organizational and priority-management skills.
- Strong written and verbal communication skills, including effective communication with stakeholders and internal clients.
- High discretion and confidentiality when handling client- and firm-sensitive information.
- Advanced proficiency in Microsoft Office, especially Outlook, Excel, and PowerPoint, and collaboration platforms such as Teams, SharePoint, and virtual meeting tools.
- Executive presence and interpersonal maturity to interact with leaders and internal stakeholders.
- Project coordination skills, including managing multiple tasks and follow-ups through completion.
- Operational discipline and systems-management skills, including experience working with queue-based ticket platforms (FIFO), knowledge assets, support SLAs, and process requirements.
- Ability to work effectively in a matrixed and evolving organization while ensuring compliance with firm standards.
- Strong judgment and situational awareness to determine when to escalate issues, reroute requests, or realign priorities.
- Ability to work overtime as requested during peak seasons.
Nice To Haves
- 5 to 8 years of relevant experience preferred.
- High school diploma preferred.
Responsibilities
- Coordinate travel logistics, including booking flights, hotels, and other arrangements through the firm’s travel platform.
- Prepare and submit expenses in compliance with firm policies; code and route invoices.
- Assist with client engagement setup and support, including new client acceptance, client relationship management data entry, vendor and due-diligence forms, and electronic file coordination.
- Draft, format, and finalize business correspondence, including proposals, engagement letters, and contracts.
- Manage deadlines, including updating and monitoring tax due-date reporting.
- Create and/or format PowerPoint presentations using firm-branded templates.
- Provide CPE support by completing NASBA-required CPE paperwork for team learning.
- Leverage internal networks and teams to manage workflow effectively.
- Participate in onboarding new GEMS team members and provide continuous team training.
- Perform other duties and special projects as assigned.
Benefits
- Comprehensive compensation and benefits package for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
