Sr Administrative Assistant

Unum•Portland, ME

13d•$45,600 - $86,200

About The Position

Provides high-level administrative support to a manager and staff, including research, statistical reporting, handling information requests, and routine administrative services. The role proactively partners with the manager, anticipates organizational needs, and may coordinate, train, and mentor other administrative staff. The position manages the manager’s time, travel, expenses, communications, and information flow; serves as a liaison with the Board, customers, and others; and prepares data, reports, research, analyses, and exhibits for meetings and presentations. It also coordinates special projects, supports budget planning and tracking, and assists with performance management, compensation, and talent planning while handling confidential information appropriately. The role supports the manager’s direct reports and helps resolve issues and make effective use of the manager’s time.

Requirements

High school diploma or an associate or bachelor’s degree.
At least 6 years of administrative assistant experience.
In-depth PC skills, including Word, Excel, PowerPoint, and Outlook, with an aptitude for technology and internet research.
Excellent written and verbal communication skills and the ability to clearly articulate information.
Ability to develop strong partnerships with internal management and staff at all levels, as well as external customers and vendors.
Strong customer service skills and the ability to maintain the highest ethical standards.
Excellent organizational skills, attention to detail, and ability to multitask and handle competing priorities.
Strong interpersonal skills for handling sensitive and confidential situations with diplomacy and tact.
Strong presentation and analytical abilities, including gathering data efficiently and producing reports or presentations.
Strong judgment, problem-solving, and decision-making skills, including the ability to manage multiple and shifting priorities.
Demonstrated project management abilities.

Responsibilities

Proactively manage the manager’s time, travel, and expenses, anticipating needs based on organizational activity; may also provide this support for the manager’s direct reports.
Act as a liaison for or represent the manager with the Board, customers, and others.
Manage internal and external communications from and through the manager’s office.
Prepare data and information for meetings and keep the manager apprised of business issues; assemble reports from multiple sources and create researched and analyzed exhibits for presentations.
Manage special projects, including project coordination, status updates, communications, and SharePoint or database management.
Partner with the manager on annual budget planning and preparation, ongoing tracking and forecasting, and research of issues or discrepancies; gather information, recommend resolutions, and potentially authorize department expense payments.
Support the manager with performance management, compensation, and talent planning; manage confidential information and ensure the manager is prepared for timelines and processes.
Serve as a resource to the manager’s direct reports, helping resolve issues and ensure efficient use of the manager’s time.
Screen phone calls, voicemail, correspondence, and other materials or requests directed to the manager.
Perform other duties as assigned.

Benefits

Health, vision, and dental benefits
Short- and long-term disability benefits
Performance-based incentive plans
Paid time off, including paid volunteer time
401(k) employer contribution of up to 9.5%
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
401(k) retirement plan with employer match up to 5% and an additional 4.5% contribution regardless of employee contribution