Sr. Administrative Assistant

Johnson & Johnson•Pittsburgh, PA

15h•Hybrid

About The Position

Johnson & Johnson is hiring a Senior Administrative Assistant for Patient Engagement & Customer Solutions (PECS), supporting the Patient Service Center (PSC) Leadership Team. This hybrid position may be located in Pittsburgh, Pennsylvania, or Titusville, New Jersey, and may require up to 10% travel. It involves complex administrative duties and project-oriented assignments requiring sound judgment, discretion, independent assessment, and resolution of complex situations. The role provides administrative support to four Senior Directors and coordinates PSC/ATC leadership operating rhythms, documents, communications, travel, expenses, procurement tasks, and team activities. The position requires effective partnership with internal and external stakeholders, the ability to anticipate leadership needs, and flexibility in a fast-paced environment with shifting priorities. Occasional coordination of and attendance at events outside normal business hours may be required, less than 5% of the time. The position is overtime eligible.

Requirements

High school diploma or equivalent is required.
At least 6 years of previous administrative support experience is required.
Must be customer- and employee-focused, able to multitask, and able to work under minimal supervision.
Strong experience with calendar management and scheduling meetings across multiple time zones is required.
Strong computer skills and proficiency with productivity tools and portal technology are required, including Our Source, WebEx, Concur, Ariba, Aravo, Totality, E-Marketplace, Global Connect, and SharePoint.
Proficiency with Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook, is required.
Excellent verbal and written communication, exceptional interpersonal skills, and the ability to collaborate with other assistants are required.
Ability to work successfully in a fast-paced environment with constantly shifting priorities is required.
The position may require up to 10% travel.

Nice To Haves

Associate or bachelor's degree.
Experience supporting Vice President or Senior Director-level leaders.

Responsibilities

Manage complex, dynamic calendars for four Senior Directors; arrange meetings and related logistics and technology, and assist with conference schedule management.
Organize domestic travel through Concur and prepare expense reports.
Prepare and handle highly confidential correspondence.
Coordinate electronic file management and leadership materials across Microsoft Teams and SharePoint, maintaining organization, version control, and timely access.
Coordinate PSC/ATC leadership operating rhythms, including leadership meetings, business reviews, planning sessions, town halls, and other forums; manage agendas, materials, logistics, and follow-up.
Maintain PSC/ATC distribution lists, coordinating additions and removals related to onboarding, role changes, and departures.
Manage routine budget activities in ARIBA and the e-marketplace, including processing contracts, purchase orders, and quarterly accruals.
Schedule interview panels for roles across supported teams.
Assist with employee engagement, recognition initiatives, onboarding, and team culture activities.
Communicate with internal and external partners at all levels of the organization.
Establish and proactively revise priorities within assigned responsibilities using independent judgment.
Build and maintain effective relationships and trusted partnerships with the department.
Develop an in-depth understanding of PSC/ATC business priorities, organization, stakeholders, operating rhythms, policies, and procedures to anticipate leadership needs and facilitate execution.
Provide backup coverage to other administrative support within PSC and across PECS.
Maintain J&J Credo objectives.
Coordinate and attend events outside normal business hours when needed, less than 5% of the time.

Benefits

Consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
Vacation: 120 hours per calendar year, subject to policy and date of hire.
Sick time: 40 hours per calendar year, with different amounts for employees residing in Colorado or Washington.
Holiday pay, including floating holidays: 13 days per calendar year.
Work, Personal and Family Time: up to 40 hours per calendar year.
Parental leave: 480 hours within one year of the birth, adoption, or foster care of a child.
Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
Caregiver leave: 80 hours in a 52-week rolling period.
Volunteer leave: 32 hours per calendar year.
Military spouse time-off: 80 hours per calendar year.