Sr Mgr, Sales

Hilton Grand Vacations•Gordonsville, VA

About The Position

The Sr. Action Line Sales Manager drives company success by integrating sales philosophies, strategies, and techniques into the sales process to improve Net Owner Growth. The role partners with sales management, senior sales leadership, and contracted vendors; mentors and trains sales team members; and facilitates training systems and methods to improve sales efficiency and exceed quarterly net sales volume targets. The manager also supports the company’s branded culture, core values, compliance, and professional excellence, and oversees the sales line through leadership tasking, floor governance, mentorship, and counseling. The role includes planning and facilitating morning meetings for Sales Executives, Sales Leaders, and managers, and working to improve business results, customer experience, efficiency, and cash down payments at the point of sale.

Requirements

  • At least 3 years of a consistent sales record, gained through increasing responsibilities.
  • At least 2 years of experience in a sales management position.
  • At least 3 years working with sales teams in a fast-paced sales environment.
  • At least 3 years of customer service experience in a branded hospitality company.

Nice To Haves

  • Experience in timeshare sales is preferred.

Responsibilities

  • Partner with sales management staff, senior sales leadership, and contracted vendors to integrate sales philosophies, strategies, and techniques into the sales process and improve Net Owner Growth.
  • Mentor and train sales team members to improve performance through one-on-one counseling, classroom modules, ride-alongs, role-playing, and written, video, and audio study materials.
  • Facilitate the use of training systems and methods to optimize sales efficiency and exceed targeted net sales volume each quarter.
  • Promote and support the branded company culture, including core values, compliance, and professional excellence.
  • Manage the sales line through leadership tasking, floor governance, one-on-one mentorship, and counseling.
  • Plan and facilitate morning meetings for Sales Executives, Sales Leaders, and managers.
  • Improve business results, customer experience, efficiencies, and cash down payment at the point of sale.

Benefits

  • Day One Team Member Benefits
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