Sr. Account Manager

Lowe's Home Centers•Brooksville, FL

About The Position

The Sr. Account Manager drives sales growth among Lowe’s largest regional Pro customers by building customer relationships and deploying product and account-management solutions. The role involves visiting customer worksites and offices, attending tradeshows, expanding customers’ use of product categories, presenting promotional pricing and product solutions, and closing sales. This is an individual-contributor position with no direct people-management responsibilities. The Sr. Account Manager develops and executes strategies for assigned accounts, identifies high-opportunity prospects through market and district research, and works with district and store teams to deliver products and services that support customer needs. The role also coordinates customer planning and production meetings, supplier reviews, vendor events, and ongoing sales calls, while integrating Lowe’s processes with customers’ accounting and business operations.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Three to five years of relevant professional sales experience.
Experience selling products and services to strategic accounts and/or in business-to-business sales.
Experience with CRM technology.

Nice To Haves

Sales experience in maintenance, repair, operations, construction, home improvement, or property maintenance.

Responsibilities

Drive sales for assigned and prospective Pro customer accounts through market research, cold calling, lead follow-up, and regular customer meetings.
Visit customer businesses, worksites, and tradeshows to identify product needs, take orders, coordinate fulfillment, introduce product categories, and close sales.
Negotiate pricing and contract terms during customer meetings.
Research district opportunities and identify high-potential Pro customers to pursue.
Develop account strategies using relevant customer and account information.
Work with District Managers and Store Managers to provide products and services that increase Pro sales.
Meet with purchasing decision-makers to conduct supplier reviews and coordinate or lead quarterly and annual planning and production meetings, vendor-specific tradeshows, and vendor approval meetings.
Conduct 12–15 sales calls per week to review products, production schedules, planning schedules, delivery timing, and new product introductions; schedule calls one to two weeks in advance.
Use consultative and proactive selling approaches to understand customer needs and schedule ongoing follow-ups on sales opportunities.
Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
Use relevant selling tools, programs, and fulfillment channels to provide effective solutions for Pro customers.
Update the District Manager weekly on sales and customer opportunities, wins, performance, and planned yearly sales.
Influence district and store managers on services and in-stock needs to support specific customer requirements.
Coordinate with district and regional merchandising teams to ensure appropriate products are available for managed accounts.
Communicate effectively with the Regional Pro Sales Director and Divisional Sales Director.
Research and analyze competitors’ services, Pro programs, and price ranges to identify trends and better serve customers.
Integrate Lowe’s processes with customers’ purchasing and accounting systems and business operations.