Sr. Account Manager

inFeedo.ai

6d

About The Position

We are hiring a Senior Account Manager to lead India Expansion, owning high-impact growth motions across cross-sell, geo expansion, and business-unit land-and-expand. This is a revenue ownership role with a clear path to leading the India Expansion business as it scales. To succeed in this role, you must be a strategic thinker with an analytical mind and strong problem-solving skills.

Requirements

• 8–12 years in SaaS account management or enterprise sales.
• Has personally managed a $15M–$20M ARR portfolio.
• Closed cross-sell / new-product deals inside existing logos.
• Experience with Geo or BU expansion — different buyer, different motion.
• Experience in a SaaS company between $20–$50M ARR (scaling stage, not enterprise).
• Has operated as an IC with eventual team-lead scope.

Nice To Haves

• HR Tech, Talent, or People Analytics background is a strong plus.
• SaaS Startup Experience
• Alignment to our core values

Responsibilities

• Own the Hardest Expansion Motions: Drive Expansion-BU and Expansion-Geo pipeline to close and own named accounts with hard decision dates and close plans.
• Lead the cross-sell motion for new products: build qualification criteria, run deals end-to-end and own win/loss analysis.
• Identify and act on product-fit signals early, escalate gaps (e.g., unsupported features, product-market mismatch) to Product before they become churn.
• Build Systems, Not Just Deals: Author the Cross-Sell Playbook: ICP by product, qualification scorecard, objection handling and win criteria.
• Implement Early Warning System (EWS) for your portfolio: flag at-risk accounts 2 quarters before renewal using business signals like M&A, CHRO changes, DB usage trends, layoffs.
• Run EBRs for all accounts renewing in the next 2 quarters.
• Multi-thread every account: maintain 3 documented stakeholder relationships (CHRO, HRBP, operational).
• Own Revenue, Not Just Relationships: Own and forecast your ARR number — expansion, renewals, contraction, and churn with weekly accuracy.
• Collaborate with Marketing to convert the existing mkt-touched open pipeline before generating new MQLs.
• Feed competitive and product intelligence (customer interviews, loss reviews, win analysis) into Product and GTM teams.

Benefits

• Equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or education.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed