Sr. Account Manager

Lowe's Home Centers•Washington, DC

About The Position

The Sr. Account Manager drives sales for Lowe’s largest regional Pro customers at a faster rate than the general population of Pro customers. The role builds relationships with larger Pro customers and deploys product and account management solutions to generate sales growth. It includes attending tradeshows and visiting jobsites and customer offices to introduce product categories, promotional pricing, and key product solutions, and to close sales. This is an individual-contributor role with no direct people-management responsibilities.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
3–5 years of relevant professional sales experience.
Experience selling products and services to strategic accounts and/or in business-to-business sales.
Experience with CRM technology.

Nice To Haves

Sales experience in maintenance, repair, operations, construction, home improvement, or property maintenance.

Responsibilities

Drive Pro sales for assigned and prospective customers through market research, cold calling, lead follow-up, and regular meetings at customer businesses, jobsites, and tradeshows.
Visit worksites to identify additional product needs, take orders, and coordinate with stores to fulfill orders.
Negotiate pricing and contract terms during customer meetings to close sales.
Research district-level Pro customer opportunities and pursue the customers with the highest potential.
Develop effective account strategies by gathering relevant information about assigned accounts.
Work with District Managers and Store Managers to provide products and services that increase Pro sales.
Meet with senior purchasing decision-makers to conduct supplier reviews and lead quarterly and annual planning and production meetings, vendor trade shows, and vendor approval meetings.
Conduct 12–15 sales calls each week to review products, production and planning schedules, delivery timing, and new product introductions; schedule calls 1–2 weeks in advance.
Use consultative selling to understand customer needs and proactively schedule follow-ups on sales opportunities.
Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
Use relevant selling tools, programs, and fulfillment channels to provide effective customer solutions.
Update the District Manager weekly on sales, customer opportunities, wins, performance, and yearly planned sales.
Influence District and Store Managers regarding services and in-stock needs for specific customers.
Coordinate with district- and regional-based merchandising teams to ensure products are relevant to managed accounts.
Communicate effectively with the Regional Pro Sales Director and Divisional Sales Director.
Research and analyze competitive services, Pro programs, and price ranges to identify market trends and better serve customers.
Integrate Lowe’s processes with customer accounting and business operations, including purchasing and accounting systems.

Benefits

401(k) with up to 4.25% company match.
Employee Stock Purchase Plan with a 15% discount of strike price.
Tuition-free education.
10-week maternity/parental leave.
10% associate discount.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program, including work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Adoption assistance.
Broad discount platform.
Potential discretionary benefits, based on eligibility, including annual bonuses, deferred compensation plans, and grant awards.
Learning and development opportunities.
Wellness programs.