Sr. Account Manager

Lowe's Companies, Inc.•Washington, DC

4d•$89,500 - $149,400

About The Position

The Sr. Account Manager drives sales for Lowe’s largest regional Pro customers at a faster rate than the general population of Pro customers. The role builds relationships with larger Pro customers and deploys product and account management solutions to increase sales. It includes attending tradeshows and visiting jobsites and customer offices to introduce product categories, promotional pricing, and key product solutions and close sales. This is an individual contributor role with no direct people management responsibilities. The Sr. Account Manager manages assigned and prospective customer accounts, develops account strategies, researches customer and market opportunities, and works across district, regional, and store teams to provide products and services that support customer needs. The role meets with customer decision-makers, coordinates planning and review meetings, negotiates pricing and contract terms, and uses consultative selling and follow-up to grow sales. The position requires a bachelor’s degree in business or a related field, or equivalent experience, along with 3–5 years of relevant professional sales experience, strategic-account or business-to-business selling experience, and CRM technology experience. Sales experience in maintenance, repair, operations, construction, home improvement, or property maintenance is preferred. The listed annual pay range is $89,500–$149,400; starting pay may vary based on factors including position, location, education, training, and experience.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
3–5 years of relevant professional sales experience.
Experience selling products and services to strategic accounts and/or business-to-business selling.
Experience with CRM technology.

Nice To Haves

Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry.

Responsibilities

Drive sales for assigned and prospective Pro customer accounts through market research, cold calling, lead follow-up, and regular customer meetings at places of business, jobsites, and tradeshows.
Schedule regular worksite visits to identify additional product needs, take orders, and coordinate order fulfillment with stores.
Negotiate pricing and contract terms with customers to close sales.
Research district-level Pro customer opportunities and identify high-potential customers to pursue.
Gather relevant information and create effective strategies for assigned accounts.
Work with District Managers and Store Managers to provide products and services that grow Pro sales for managed customers.
Meet with high-level purchasing decision-makers; conduct supplier annual reviews; coordinate and lead quarterly and annual planning and production meetings; and hold vendor-specific tradeshows and vendor approval meetings.
Conduct 12–15 sales calls each week to review products, production and planning schedules, delivery timing, and new product introductions, scheduling calls 1–2 weeks in advance.
Use consultative selling to understand customer needs and proactively follow up on sales opportunities.
Build working relationships with District Managers, Store Managers, and Regional Vice Presidents.
Use relevant selling tools, programs, and fulfillment channels to provide effective solutions for Pro customers.
Update the District Manager weekly on sales and customer opportunities, wins, performance, and planned yearly sales.
Influence District Managers and Store Managers regarding services and in-stock needs to support specific customer requirements.
Work with district- and region-based merchandising teams to ensure managed accounts have relevant products.
Communicate with the Regional Pro Sales Director and Divisional Sales Director.
Research and analyze competitive services, Pro programs, and price ranges to identify trends and better serve customers.
Integrate with customers’ accounting and business operations practices to support processes between Lowe’s and customer purchasing and accounting systems.

Benefits

401(k) with up to 4.25% match.
Discounted Employee Stock Purchase Plan, including a 15% discount of strike price.
Tuition-free education.
10-week maternity/parental leave.
10% associate discount.
Health, dental, and vision insurance.
Life and disability insurance.
Paid time off, including vacation, holidays, sick time, and volunteer time, based on role, tenure, and locality.
Flexible spending and health savings accounts.
Employee Assistance Program with concierge and work/life services and no-cost counseling.
Education support programs, including tuition assistance and trade skills scholarships.
Business Travel Accident insurance.
Adoption assistance.
Broad discount platform.
Other discretionary benefits based on eligibility, including annual bonuses, deferred compensation plan enrollment, and grant awards.