Sprinkler Service Field Supervisor
About The Position
Control Systems is seeking a Sprinkler Service Field Supervisor to oversee fire sprinkler service, repairs, and system modifications in medium and large commercial buildings. The role provides hands-on field leadership to ensure work is completed safely, efficiently, on time, and within budget. The supervisor directs and mentors field technicians, coordinates work and resources, troubleshoots water-based fire protection systems, and communicates job progress and service needs to management and customers. The position requires NICET Level II, at least five years of commercial fire sprinkler experience, including two years in a lead or supervisory role, and availability for overtime and on-call work. The posted salary range is $38.00–$45.00 per hour. Control Systems describes opportunities for growth and advancement and offers a comprehensive benefits package.
Requirements
- At least 5 years of commercial fire sprinkler experience, including at least 2 years in a lead or supervisory role.
- NICET Level II required.
- Strong sprinkler service, repair, and troubleshooting skills.
- Knowledge of NFPA standards and applicable Florida and local codes.
- Ability to read blueprints, lead field crews, and coordinate materials and schedules.
- Strong communication, leadership, and customer service skills.
- Valid driver’s license.
- Availability for overtime and on-call work.
Responsibilities
- Assist with service calls, troubleshooting, repairs, and project closeout as needed.
- Direct and guide sprinkler service technicians in the field, coordinate daily activities, and communicate with the Service Manager and Project Manager about scheduling, manpower, materials, and job progress.
- Oversee sprinkler repairs and modifications, including material delivery, system shutdowns, testing, and coordination with other trades.
- Troubleshoot wet, dry, pre-action, and other water-based fire protection systems and their components.
- Resolve field problems by evaluating alternatives and identifying practical solutions.
- Coordinate system impairments and restoration to service, including required notifications and documentation.
- Meet with code officials and Authorities Having Jurisdiction (AHJs) to coordinate inspections and address code and installation concerns.
- Coordinate work with trades, contractors, and building owners to minimize disruption and maintain schedules.
- Read and interpret blueprints, sprinkler drawings, submittals, specifications, and manufacturer installation and maintenance manuals.
- Identify the materials, equipment, and labor needed to complete work efficiently.
- Ensure work meets applicable NFPA standards, local codes, manufacturer requirements, and company safety procedures.
- Mentor and train technicians in sprinkler service methods, troubleshooting, workmanship, and safe work practices.
- Assist customers on-site with questions and concerns in a timely and professional manner.
- Communicate job status, deficiencies, scope changes, and additional service needs to management.
- Complete and review service tickets, material records, time records, and other required company paperwork.
Benefits
- 401(k) plan with matching contributions.
- 8 paid holidays and 10 PTO days, with PTO increasing over time as employees advance.
- Reduced-cost medical insurance.
- Dental coverage.
- Vision coverage.
- Flexible Spending Account.
- Short-Term Disability coverage.
- Life Insurance and AD&D coverage.
- Critical Illness and Accident Coverage.
- Weekly paychecks every Friday.
- Employee appreciation lunches, holiday celebrations, department activities, and outings.
- Employee Assistance Program with access to more than 10,000 providers offering in-person or telehealth counseling.
- Pet insurance.
- Growth and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
