Race Sportsbook Writer - Full Time - Harrah's Gulf Coast

Caesars Entertainment • Biloxi, MS

8d

About The Position

The Sportsbook Ticket Writer accurately processes customer wagers and payouts while providing excellent customer service in a fast-paced sportsbook environment. The role involves correctly entering bets, issuing and verifying tickets, and handling financial transactions precisely. The position supports a welcoming, family-style service culture grounded in warmth, respect, teamwork, and personalized attention.

Requirements

• At least 6 months of cash-handling experience.
• Strong math and accuracy skills, and the ability to pass a math assessment.
• Interest in sports and horse racing.
• Excellent customer service and communication abilities.
• Ability to work flexible shifts, including weekends and holidays.
• Team-oriented approach and professional appearance.
• Must qualify for and maintain a gaming license.
• Ability to stand or sit for extended periods in a fast-paced setting.
• Comfort working in a noisy, busy, and sometimes smoky environment.
• Ability to operate computer terminals and handle repetitive transactions.
• Ability to maintain focus and composure under pressure.

Responsibilities

• Accept and process sports bets, including entering wager details and issuing tickets.
• Verify, grade, and redeem winning tickets.
• Handle cash transactions accurately and maintain a balanced cash bank.
• Explain wagering options and sportsbook procedures to customers.
• Address customer questions and resolve concerns promptly.
• Maintain betting displays and keep the workspace clean and organized.
• Follow company policies, regulatory requirements, and attendance standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed