Security Officer-Full Time-Harrah's Gulf Coast

Caesars Entertainment • Biloxi, MS

3d • Onsite

About The Position

The Security Officer protects company assets and helps provide a safe environment for employees and guests at Harrah’s Gulf Coast. The role enforces company security regulations and casino rules, responds to threats and emergencies, supports guest and employee needs, and helps ensure a positive guest experience. The position requires varied shifts, including weekends and holidays, and work indoors and outdoors in varied weather conditions.

Requirements

• Must be able to acquire and maintain a Mississippi Gaming Permit issued by the Mississippi Gaming Commission.
• Must be able to work varied shifts, including weekends and holidays.
• Strong interpersonal and communication skills.
• Must pass a drug test.
• Must be at least 21 years of age.
• Must have and maintain a valid driver’s license.
• Must be able to get along with co-workers and work effectively both in a team and independently.
• Must present a well-groomed appearance and comply with uniform and appearance requirements.
• Must complete and pass multiple online training classes.
• Must appreciate and be friendly with team members of varied ethnic and cultural backgrounds.
• Must be able to accept direction from Senior Leadership.
• Must obtain and maintain CPR/First Aid certification.
• High school graduate or GED required.
• Must read, write, and speak English sufficiently to perform the job.
• Must tolerate cigarette and cigar smoke and loud, noisy environments.
• Must respond to visual and aural cues.
• Must maneuver throughout the casino, including stairwells and elevators.
• Must stand and walk for extended periods and be able to sit, stoop, reach, and bend.
• Must be able to lift 50 pounds.
• Must remember specific details of incidents and persons.
• Must work at a fast pace and handle stressful situations.

Nice To Haves

• Previous guest service and security experience are desirable.
• Proficiency in Microsoft Word and Microsoft Excel is preferred.

Responsibilities

• Enforce company security regulations, including handling challenging guest interactions and active threats, assisting with evacuations, and protecting transfers of money, chips, and company assets.
• Provide a safe environment for employees and guests; give directions and escort guests and employees as needed.
• Represent the company and property while ensuring casino regulations are upheld.
• Patrol all sections of the casino and property.
• Conduct chip fills, marker transfers, and sensitivity key escorts.
• Provide first aid, including CPR, when necessary.
• Assist with lost and found.
• Conduct interviews; investigate, document, and report applicable incidents.
• Write reports as needed.
• Act as a role model and represent Harrah’s Gulf Coast positively.
• Meet attendance guidelines and follow regulatory, departmental, and company policies.
• Enforce Project 21 policies and procedures by monitoring for underage gamblers.
• Suggest Caesars Rewards programs, applications, and related products and services to guests.
• Respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
• Physically restrain individuals when a condition of arrest exists.
• Maintain knowledge of property events, promotions, and attractions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED