Security Officer - Part Time - Harrah's Gulf Coast

Caesars Entertainment•Biloxi, MS

9d•Onsite

About The Position

The Security Officer protects company assets and provides a safe environment for employees and guests at Harrah’s Gulf Coast. The role supports the company’s values and mission by helping create positive experiences for guests and team members. Officers enforce casino security regulations, respond to incidents and emergencies, patrol the casino and property, and assist guests and employees. The position requires working varied shifts, including weekends and holidays, and performing duties in indoor and outdoor environments and in stressful situations.

Requirements

Must be at least 21 years of age.
Must be able to acquire and maintain a Mississippi Gaming Permit issued by the Mississippi Gaming Commission.
Must be able to work varied shifts, including weekends and holidays.
Must possess strong interpersonal and communication skills.
Must pass a drug test.
Must have and maintain a valid driver's license.
Must be able to get along with coworkers and work effectively both in a team and independently.
Must present a well-groomed appearance and comply with uniform and appearance requirements.
Must be able to complete and pass multiple online training classes.
Must be able to appreciate and be friendly with team members of varied ethnic and cultural backgrounds.
Must be able to accept direction from senior leadership.
Must be able to obtain and maintain CPR/first-aid certification.
High school graduate or GED required.
Must be able to read, write, and speak English sufficiently to perform the job.
Must remember specific details of incidents and persons.
Must be able to work at a fast pace and in stressful situations.
Must be able to physically restrain individuals when a condition of arrest exists.
Must tolerate cigarette and cigar smoke, loud and noisy environments, and varied indoor and outdoor weather conditions.
Must maneuver throughout the casino, including stairwells and elevators, and be able to stand and walk for extended periods, sit, stoop, reach, and bend, and lift 50 pounds.

Nice To Haves

Previous guest service and security experience are desirable.
Proficiency in Microsoft Word and Microsoft Excel is preferred.

Responsibilities

Enforce company security regulations, including responding to challenging guest interactions and active threats.
Assist with evacuation procedures and provide a safe environment for employees and guests.
Protect the transfer of money, chips, and company assets.
Give directions and escort guests and employees as needed.
Represent the company and property and uphold casino regulations.
Patrol all sections of the casino and property.
Conduct chip fills, marker transfers, and sensitivity key escorts.
Provide first aid, including CPR, when necessary.
Assist with lost and found.
Conduct interviews and investigate and document applicable incidents.
Write reports as needed.
Model professional conduct and represent Harrah’s Gulf Coast positively.
Meet attendance guidelines and comply with regulatory, departmental, and company policies.
Enforce Project 21 policies and procedures by monitoring for underage gamblers.
Recommend Caesars Rewards, the Caesars Rewards App, Play by CR, and Caesars Rewards Visa to guests.
Suggest products, services, and experiences to guests.
Respond calmly to crises and stressful situations and make rational decisions when handling guest and employee issues.
Physically restrain individuals when a condition of arrest exists.
Maintain knowledge of current property events, promotions, and attractions.
Complete and pass required online training classes.
Obtain and maintain CPR/first-aid certification.