Security Officer - Part Time - Harrah's Gulf Coast
About The Position
Protects company assets and provides a safe environment for employees and guests at Harrah’s Gulf Coast. The role supports the company’s values of Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership, and its mission to inspire grown-ups to play. The position involves enforcing security and casino regulations, assisting guests and employees, responding to incidents and emergencies, and maintaining a professional presence. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. The employer reserves the right to change the job description when necessary.
Requirements
- Must be able to acquire and maintain a Mississippi Gaming Permit issued by the Mississippi Gaming Commission.
- Must be able to work varied shifts, including weekends and holidays.
- Must possess strong interpersonal and communication skills.
- Must pass a drug test.
- Must be at least 21 years of age.
- Must have and maintain a valid driver’s license.
- Must be able to get along with co-workers.
- Must maintain knowledge of current property events, promotions, and attractions.
- Must be comfortable working in a fast-paced, dynamic environment.
- Must be able to work effectively in a team setting and independently.
- Must present a well-groomed appearance and adhere to uniform and appearance requirements.
- Must be able to complete and pass multiple online training classes.
- Must be able to appreciate and be friendly with Harrah’s Gulf Coast team members of various ethnic and cultural backgrounds.
- Must be able to accept direction from Senior Leadership.
- Must be able to obtain and maintain CPR/First Aid certification.
- High school graduate or GED required.
- Must be able to read, write, and speak English sufficiently to perform the job.
- Must be able to remember specific details of incidents and persons.
- Must be able to work at a fast pace and in stressful situations.
Nice To Haves
- Previous guest service and security experience are desirable.
- Proficiency in Microsoft Word and Microsoft Excel is preferred.
Responsibilities
- Enforce company security regulations, including responding to challenging guest interactions and appropriately handling active threats.
- Assist with evacuation procedures.
- Protect transfers of money, chips, and company assets.
- Provide a safe environment for employees and guests.
- Give directions and escort guests and employees as needed.
- Represent the company and property and ensure casino regulations are upheld.
- Patrol all sections of the casino and property.
- Conduct chip fills, marker transfers, and sensitivity-key escorts.
- Provide first aid, including CPR, when necessary.
- Assist with lost and found.
- Conduct interviews, investigate incidents, and document applicable incidents.
- Write reports as needed.
- Serve as a role model and present oneself as a credit to Harrah’s Gulf Coast.
- Meet attendance guidelines and follow regulatory, departmental, and company policies.
- Enforce Project 21 policies and procedures by monitoring areas for underage gamblers.
- Suggest Caesars Rewards, the Caesars Rewards App, Play by CR, and Caesars Rewards Visa to guests.
- Suggest products, services, and experiences to guests.
- Respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
- Physically restrain individuals when a condition of arrest exists.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
