Security Officer - Part Time - Harrah's Gulf Coast

Caesars Entertainment•Biloxi, MS

10d•Onsite

About The Position

Protects company assets and provides a safe environment for employees and guests at Harrah’s Gulf Coast. The role supports the company’s values and mission by helping deliver safe and positive experiences for guests and team members. The position requires enforcing security regulations, responding to incidents and emergencies, patrolling the casino and property, and supporting guest service and casino operations. The role is part-time and based at Harrah’s Gulf Coast in Biloxi, Mississippi.

Requirements

Must be able to acquire and maintain a Mississippi Gaming Permit issued by the Mississippi Gaming Commission.
Must be able to work varied shifts, including weekends and holidays.
Must have strong interpersonal and communication skills.
Must pass a drug test.
Must be at least 21 years of age.
Must have and maintain a valid driver’s license.
Must be able to get along with co-workers and work effectively both independently and in a team.
Must maintain knowledge of current property events, promotions, and attractions.
Must be comfortable working in a fast-paced, dynamic environment.
Must present a well-groomed appearance and adhere to uniform and appearance requirements.
Must complete and pass multiple online training classes.
Must be able to appreciate and be friendly with team members of varied ethnic and cultural backgrounds.
Must be able to accept direction from Senior Leadership.
Must obtain and maintain CPR/first-aid certification.
High school graduate or GED required.
Must be able to read, write, and speak English sufficiently to perform the job.
Must tolerate cigarette and cigar smoke and a loud, noisy environment.
Must respond to visual and aural cues.
Must work indoors and outdoors in varied weather conditions.
Must maneuver throughout all areas of the casino, including stairwells and elevators.
Must stand and walk for extended periods and be able to sit, stoop, reach, and bend.
Must be able to lift 50 pounds.
Must remember specific details of incidents and persons.
Must work at a fast pace and in stressful situations.

Nice To Haves

Previous guest service experience is desirable.
Previous security experience is desirable.
Proficiency in Microsoft Word and Microsoft Excel is preferred.

Responsibilities

Enforce company security regulations, including handling challenging guest interactions and active threats and assisting with evacuation procedures.
Protect transfers of money, chips, and company assets.
Provide a safe environment for employees and guests; give directions and escort guests and employees as needed.
Represent the company and property and ensure casino regulations are upheld.
Patrol all sections of the casino and property.
Conduct chip fills, marker transfers, and sensitivity key escorts.
Provide first aid, including CPR, when necessary.
Assist with lost and found.
Conduct interviews, investigate incidents, and document applicable incidents; write reports as needed.
Act as a role model and represent Harrah’s Gulf Coast positively.
Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
Enforce Project 21 policies and procedures by monitoring for underage gamblers.
Suggest Caesars Rewards, the Caesars Rewards App, Play by CR, and the Caesars Rewards Visa to players and guests.
Suggest products, services, and experiences to guests.
Respond calmly in crisis and stressful situations and make rational decisions when handling guest and employee issues.
Physically restrain individuals when a condition of arrest exists.
Perform other duties as assigned.