Sportsbook Cashier

Diamond Jo Casino Dubuque•Dubuque, IA

About The Position

The Sportsbook Cashier provides customer service by accepting wagers on sports events and verifying and cashing winning tickets. The role involves processing wagers using the company’s sports computer system, maintaining an accurate bank, and completing required company, tax, and gaming-regulation records and forms. All duties must be performed in accordance with company, departmental, and regulatory guidelines.

Requirements

  • Must be at least 21 years of age.
  • Prior cash-handling experience is required.
  • Must be able to process wagers using the company’s computer/software systems.
  • Must have excellent communication and customer service skills.
  • Must be able to communicate fluently in English.
  • Must be able to obtain and maintain necessary licenses and/or certifications.

Nice To Haves

  • Six months of prior Race & Sports wagering experience is preferred.

Responsibilities

  • Accept wagers for various sports events and verify and cash winning Sports tickets.
  • Understand different types of sports wagers and acknowledge limits on propositions.
  • Assist guests with questions about sports wagering.
  • Use the sports computer system to generate tickets and cash winning tickets.
  • Retrieve, verify, and maintain the accuracy of the bank.
  • Accurately and thoroughly complete required company, tax, and gaming-regulation records and forms.
  • Make copies of daily betting sheets and scratch sheets.
  • Perform duties in accordance with company, departmental, and regulatory guidelines.
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