Sports Bar F&B Shift Manager

Agua Caliente Casinos•Cathedral City, CA
•Onsite

About The Position

Responsible for overseeing the performance and coordination of all daily operations of an outlet. The role monitors outlet operations and service standards, supervises staff, maintains food and beverage areas in accordance with company standards and applicable regulations, and helps manage departmental policies, product quality, revenue, and operating costs. It also involves responding to guest requests, monitoring inventory and purchasing supplies, completing administrative tasks such as inventory control and payroll procedures, and providing excellent service to guests and internal clients. The manager may be assigned to food and beverage workstations in the casino and/or hotel and must follow applicable tribal ordinances, regulations, internal controls, and standard operating procedures. Gaming experience is not required.

Requirements

  • High school diploma or GED.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
  • Ability to stand, move, and work throughout office areas and properties; walk up to one mile; climb stairs; and sit at a desk or workstation for the duration of a shift.
  • Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Nice To Haves

  • 2–3 years of food and beverage management experience.

Responsibilities

  • Monitor day-to-day food and beverage outlet operations and take action to maintain product presentation and service standards.
  • Supervise staff within an assigned outlet to ensure quality and service levels are met.
  • Maintain food and beverage areas in accordance with company standards and applicable regulations.
  • Assist in developing departmental policies and procedures and managing adherence to them.
  • Ensure quality control of products and services.
  • Assist in maximizing outlet or bar revenue while minimizing operating costs.
  • Respond to guest inquiries and coordinate special arrangements and requests for food and beverage outlets.
  • Monitor and maintain inventory, purchase supplies, and ensure compliance with food and beverage regulations.
  • Perform administrative responsibilities, including inventory control, payroll, and personnel procedures.
  • Provide excellent guest service to guests and internal clients.
  • Adhere to tribal ordinances, regulations, internal controls, and standard operating procedures.
  • May be assigned to food and beverage workstations in the casino and/or hotel.
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