SPO Technical Skills Trainer – Trade NU - Carolinas

Turner Construction•Charlotte, NC

21d

About The Position

Turner Construction is hiring an experienced SPO Technical Skills Trainer to identify Trade Non-Union training needs and develop curriculum and delivery plans that achieve learning goals aligned with employee development needs and company objectives. The role works closely with Operations Managers, Trade Non-Union supervisors, craft subject matter experts, the Knowledge & Learning Group, HR, training vendors, and other stakeholders. The trainer coordinates training courses, sessions, materials, facilities, equipment, rosters, and records; supports trainers and participants; and may deliver or administer course content. The role also tracks completion and training metrics through Learning Management Systems (LMS), troubleshoots LMS issues, evaluates training effectiveness, recommends improvements, and contributes to continuous improvement and compliance. The position is based in Charlotte, North Carolina, with limited travel. The role regularly works in an office setting and must comply with company safety policies, procedures, and applicable laws. Physical demands include frequent sitting and computer use, regular mobility and travel, and lifting up to 10 pounds regularly and up to 25 pounds occasionally. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree from an accredited degree program and at least 3 years of experience in the construction industry, or an equivalent combination of education, training, and experience.
Familiarity with construction operations and craft or trade skills, such as carpentry, concrete, and drywall.
Working knowledge of adult learning principles.
Accountability and ability to drive results, with excellent project management and organization skills to manage concurrent projects.
Experience working with vendors to identify and assess training curriculum and content.
Familiarity with continuous improvement concepts, principles, methods, and tools.
Good judgment to escalate issues and prioritize responsibilities.
Interpersonal skills to engage across organizational levels and with external vendors.
Excellent professional verbal and written business communication skills.
Active listening skills and effective follow-up practices.
Intellectual curiosity and commitment to lifelong learning.
Proficient computer and data-entry skills, proficiency with Microsoft Office applications, and knowledge of Learning Management Systems.
Ability to travel on a limited basis.
Ability to meet the position’s physical demands, including regular travel and lifting up to 10 pounds regularly and up to 25 pounds occasionally, with reasonable accommodation where applicable.

Responsibilities

Identify Trade Non-Union training needs and goals in collaboration with Operations Managers and Trade Non-Union supervisors.
Develop trade-specific training curricula and delivery plans with craft subject matter experts, including course selection and schedules.
Work with the Knowledge & Learning Group to source and coordinate courses and vendors, evaluate proposals, review instructor rates, and understand vendor contracts and service delivery.
Share processes, procedure guides, and best practices with trainers, skills evaluators, participants, and others involved in Trade upskilling.
Provide train-the-trainer guidance and user guidance on the Learning Management System training application, processes, and procedures.
Deliver or administer course content to Trade employees as needed.
Coordinate and schedule training sessions, facilitators, participants, materials, facilities, and equipment.
Manage training rosters and communicate session details to participants and facilitators.
Maintain training records and track registrations, attendance, and evaluations.
Track student completion of self-paced courses and modules.
Generate LMS reports on training activity and metrics, track program effectiveness, and share findings with stakeholders.
Troubleshoot LMS issues for students and instructors as a vendor LMS super-user.
Evaluate training effectiveness, analyze results, and recommend curriculum or course enhancements.
Solicit and review feedback from other trainers to improve curriculum and course facilitation.
Maintain historical training information, including training partner relationships, venues, and pricing projects.
Collaborate with HR to address Trade Non-Union employee career development needs and training-related inquiries.
Research emerging trends and contribute training best practices to enhance program effectiveness and compliance.
Apply continuous improvement concepts and practices to improve training productivity and delivery and reduce waste.
Perform other assigned activities, duties, and responsibilities.