SPO Technical Skills Trainer – Trade NU - Carolinas

Turner Construction Company•Charlotte, NC

19d

About The Position

Identify Trade Non-Union training needs and develop curriculum programs and delivery plans to achieve targeted learning goals aligned with company objectives. The role collaborates with Operations Managers, Trade Non-Union supervisors, craft subject matter experts, the Knowledge & Learning Group, HR, vendors, trainers, and other stakeholders to plan and deliver training and support employee career development. The trainer helps coordinate courses, vendors, schedules, facilitators, participants, materials, facilities, and equipment; provides guidance on training processes and Learning Management System (LMS) use; maintains training records and tracks completion and attendance; generates reports; and evaluates training effectiveness to recommend improvements. The role may also deliver or administer course content and provides train-the-trainer guidance. The employee regularly works in an office setting, follows company safety policies and applicable laws, and has limited travel.

Requirements

Bachelor’s degree from an accredited degree program and at least 3 years of construction industry experience, or an equivalent combination of education, training, and experience.
Familiarity with construction operations and craft or Trade skills, such as carpentry, concrete, and drywall.
Working knowledge of adult learning principles.
Accountability and ability to drive results, with strong project management and organizational skills to manage concurrent projects.
Experience working with vendors to identify and assess training curriculum and content.
Familiarity with continuous improvement concepts, principles, methods, and tools.
Good judgment in escalating issues and prioritizing responsibilities.
Interpersonal skills to engage across organizational levels and with external vendors.
Excellent professional verbal and written business communication skills.
Active listening and follow-up skills.
Intellectual curiosity and commitment to lifelong learning.
Proficient computer and data entry skills, Microsoft Office suite skills, and knowledge of Learning Management Systems (LMS).

Responsibilities

Identify Trade Non-Union training needs and goals in collaboration with Operations Managers and Trade Non-Union supervisors.
Develop trade-specific training curricula and delivery plans with craft subject matter experts, including course selection and schedules.
Work with the Knowledge & Learning Group to source and coordinate courses and vendors, evaluate proposals, review instructor rates, and understand vendor contracts and service delivery.
Share processes, procedure guides, and best practices with trainers, skills evaluators, participants, and others involved in Trade upskilling.
Provide train-the-trainer guidance and help adapt delivery methods to diverse participants’ needs and learning styles.
Provide guidance on the LMS training application, processes, and procedures; troubleshoot issues as a vendor LMS super-user.
Deliver or administer course content to Trade employees as needed.
Coordinate and schedule training sessions, facilitators, participant commitments, training materials, facilities, and equipment.
Manage training rosters and communicate session details to participants and facilitators.
Maintain accurate training records and track registrations, attendance, evaluations, and self-paced course and module completion.
Generate LMS reports on training activities and metrics, track program effectiveness, and share reports with stakeholders.
Evaluate training effectiveness, analyze results, solicit trainer feedback, and recommend curriculum or course improvements.
Maintain historical training information, including training partner relationships, venues, and project pricing.
Collaborate with HR to address Trade Non-Union employees’ career development needs and training-related inquiries.
Research emerging trends and contribute training best practices to improve program effectiveness and compliance.
Apply continuous improvement practices to improve training productivity and delivery and reduce waste.
Perform other activities, duties, and responsibilities as assigned.