Spencer's Host Lead Part-time
About The Position
The Spencer's Host helps create a welcoming, inclusive, and seamless dining experience for every guest. As a key first point of contact, the host greets and seats guests, manages reservations and to-go orders, answers questions, and supports the flow of service using the server section chart. The role calls for someone who enjoys connecting with people, adapts to changing priorities, stays composed in a fast-paced environment, and brings care, attention to detail, and enthusiasm for food, beverages, and hospitality. This position is onsite in Breckenridge, Colorado, with a variable schedule that includes holidays and weekends. Pay is $18.00–$20.00 per hour, plus tips.
Requirements
- Proficient written and verbal communication in English.
- One or more years of full-service dining host experience is preferred, preferably in fine or fine-casual dining.
- One or more years of lead or supervisory experience in a restaurant setting is preferred.
- Experience with restaurant reservation and seating software is preferred; TOCK is specifically preferred.
- Familiarity with InfoGenesis is preferred.
Nice To Haves
- One or more years of full-service dining host experience, preferably in fine or fine-casual dining.
- One or more years of lead or supervisory experience in a restaurant setting.
- Experience with restaurant reservation and seating software, particularly TOCK.
- Familiarity with InfoGenesis.
Responsibilities
- Welcome each guest with warmth, professionalism, and respect, in person and by phone.
- Manage reservations in TOCK and coordinate large-party needs with restaurant leadership.
- Organize the waitlist, provide accurate wait-time updates, and keep guests informed throughout their arrival experience.
- Assign and seat guests according to the server section chart while supporting a balanced flow of service.
- Build knowledge of food, wine, cocktails, and daily specials to answer guest questions and accommodate dietary needs appropriately.
- Take and process to-go orders accurately and ensure a timely, friendly handoff to guests.
- Communicate proactively with servers, culinary staff, and managers to address guest needs and resolve concerns.
- Follow food-service safety, emergency, and workplace safety procedures; promptly report hazards, incidents, and equipment concerns.
- Maintain a clean, organized, accessible, and guest-ready host area and assist with opening, closing, and other restaurant duties as needed.
Benefits
- Opportunity for bonuses based on performance and time worked
- On-site parking steps away from the lifts
- Employee ski pass purchasing program
- Hotel and dining discounts
- Paid Time Off
- 401(k) with match
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
