Host - Part Time

Sage Hospitality Group • Denver, CO

5d • Onsite

About The Position

The Host maintains an efficient and courteous restaurant operation by greeting arriving customers, seating them, establishing rapport, and assisting with restaurant service. The role also receives and accurately processes payment for restaurant charges. Hosts remain visible throughout the shift, help respond to customer requests, support restaurant operations, and maintain accurate cash and shift records.

The position is part-time at Mercantile, Chef Alex Seidel’s dining room and marketplace, which focuses on connecting farmers, shepherds, chefs, and servers through farm-to-table dining. The starting rate is $20.00 per hour. The job posting closes November 15, 2026, or when filled.

Requirements

• High school diploma or equivalent.
• At least 3 months of experience in a position involving substantial cash handling and customer service.
• High-school-graduate-level mathematical aptitude.
• Knowledge of standard cash-handling procedures and computerized cash register systems.
• General knowledge of basic customer service skills, restaurant operations, and food service principles.
• Ability to communicate verbally and in writing in English, follow written and verbal instructions, and work on multiple tasks at once.
• Ability to use tact and understanding when handling customer-service problems, including stressful and highly emotional situations.
• Ability to handle coins and writing utensils, grasp handles, push buttons, and carry dishes.
• Ability to lift and carry trays and bus tubs weighing up to 10 pounds.
• Ability to stand throughout the entire shift and lift arms above the head to retrieve objects from shelves.
• Vision sufficient to read written communications, computer screens, and printouts; see colors; and survey a room in dim lighting.

Responsibilities

• Greet arriving customers cordially, escort them to assigned tables, provide menus, and identify special needs or requests.
• Assign restaurant sections and notify servers of new seating so guests receive prompt attention.
• Remain visible in the restaurant throughout the shift, assisting servers, responding to customer requests, and assessing operational efficiency.
• Receive payments and process transactions using a computerized cash register, counting change aloud.
• Verify guest checks for correct pricing, discounts, and payment method.
• Ensure charge vouchers are complete and verify their dates, amounts, authorization numbers, and signatures.
• Request feedback from departing customers, take written notes, and report comments to management.
• Distribute and account for checks issued to servers by maintaining an accurate shift log.
• Count daily revenues, use a calculator to balance them against cash register reports, and promptly report discrepancies to management.
• Balance and reconcile computerized and manual reports at the end of each shift and provide organized daily records to the Accounting Department.
• Help keep the restaurant clean and attractive through vacuuming, sweeping, general cleaning, and sidework.
• Check table and seating setups before opening and report maintenance or housekeeping discrepancies to management in writing.
• Maintain a professional appearance and a friendly, cheerful, and courteous demeanor.

Benefits

• Eligible to participate in the property tip program.
• Paid sick time in accordance with Colorado law.
• Eligible to participate in the company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Discounts on hotels, restaurants, and other offerings.
• Eligible to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED