Specimen Processor (Sat, Sun, Mon 5a-5:30p) - Scottish Rite

Children's Healthcare of Atlanta

3d•Onsite

About The Position

The Specimen Processor provides assistance and support to clinical laboratory personnel and performs pre-analytical processes. The role works with others to meet patient and care provider needs and promotes a Lean work culture through consistent use of Lean principles and ongoing work-process improvement. The processor is expected to take ownership of their motivation, morale, performance, and professional development, and to behave in a manner consistent with the laboratory’s and Children’s Healthcare of Atlanta’s mission, goals, and values.

Requirements

High school diploma or equivalent.
Must understand basic medical terminology.
Must possess excellent customer service and communication skills.
Laboratory computer skills.
Ability to perform multiple concurrent tasks in a frequently stressful environment while maintaining strong customer service standards with customers and coworkers.

Nice To Haves

Two years of experience with laboratory specimen processing or phlebotomy.
Associate's or bachelor's degree in an applied science, such as biology or chemistry.

Responsibilities

Enter orders and receive specimens in the Laboratory Information System (LIS); process specimens according to testing requirements and use critical thinking to determine specimen appropriateness.
Prepare send-out requisitions and samples accurately for referral testing, verify requisitions against applicable Managed Care and Medicaid guidelines, and process Lab Corp and Quest specimens from outpatients and draw stations.
Maintain competency in other departments, such as referral testing or phlebotomy.
Manage workflow in pre-analytical areas, the front office, specimen collection, and the specimen processing area; support clinicians with test-order management.
Assist with training new employees.
Maintain equipment, supplies, and the work area, ensuring a safe, functional, and professional environment for patient care, the public, and staff.
Follow hospital and departmental policies and procedures, including safety and compliance requirements.
Perform quality assurance by monitoring collection pending logs, the OL monitor, timed and stat specimens, HRP, and the LIS error log; document order errors and specimen-integrity issues.
Promote Lean principles and continually seek improvements to work processes, considering how the work is valued by customers.
Perform other duties as required by the department.