Specimen Processor (Mon-Fri 7a-3:30p)

Children's Healthcare of Atlanta•Atlanta, GA
•Onsite

About The Position

The Specimen Processor provides assistance and support to clinical laboratory personnel and performs pre-analytical processes. The role works effectively with others to meet patient and care provider needs and promotes a lean work culture by consistently applying lean principles and seeking work process improvements. The position requires ownership of personal motivation, morale, performance, and professional development, with behavior aligned with the laboratory’s and Children’s Healthcare of Atlanta’s mission, goals, and values. The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m., at 2220 North Druid Hills Road.

Requirements

  • High school diploma or equivalent.
  • Understand basic medical terminology.
  • Excellent customer service and communication skills.
  • Laboratory computer skills.
  • Ability to perform multiple concurrent tasks in a frequently stressful environment while maintaining strong customer service standards with customers and coworkers.
  • Strive for adult-adult relationships with colleagues, subordinates, and superiors.

Nice To Haves

  • Two years of experience with laboratory specimen processing or phlebotomy.
  • Associate's or bachelor's degree in an applied science, such as biology or chemistry.

Responsibilities

  • Enter orders and receive all specimens in the Laboratory Information System (LIS); process specimens according to testing requirements and use critical thinking to determine specimen appropriateness.
  • Prepare send-out requisitions and samples accurately for referral testing, ensure requisitions meet applicable Managed Care and Medicaid guidelines, and process Lab Corp and Quest specimens from outpatients and draw stations.
  • Maintain competency in other departments, such as referral testing or phlebotomy.
  • Manage workflow in pre-analytical areas, the front office, specimen collection, and specimen processing; serve as a resource for clinicians on test ordering management.
  • Assist with training new employees.
  • Maintain equipment, supplies, and the work area, ensuring a functional, professional, and safe environment for patient care, the public, and staff.
  • Follow hospital and departmental policies and procedures, including safety and compliance requirements.
  • Perform quality assurance by monitoring collection pending logs, OL monitor, timed and stat specimens, HRP, and the LIS error log; document order errors and specimen integrity issues.
  • Promote consistent understanding and use of lean principles and processes, considering customer value and continually seeking work process improvements.
  • Perform other duties as required by the department.
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