Specialty Stand Lead - Anaheim Convention Center - Catering

Aramark•Anaheim, CA

1d•Onsite

About The Position

Responsible for assigned stand and/or portable run efficiently per Aramark standards. Responsible for daily set-up and breakdown of a location. Needs the ability to operate espresso machine and other equipment in order to prepare specialty coffees and other drinks in a fast-paced environment. Prepare specialty coffee and other drinks according to recipes and “coding” on beverage vessels. Responsible for “coding” beverage containers with specialty coffee orders. Responsible for supervision of stand workers, Baristas and Cashiers. This role takes place in an events-based setting, which means that schedules and hours will vary. In general, you will most likely work 6 or 10 events a year. You will turn in an availability and we will take that into account when we reach you on the scheduling list. This role is a union position under Unite Here 11. Per the Collective Bargaining Agreement with the union, new hires in this role start at 80% of the negotiated pay rate. After 20 shifts worked, the employee will be raised to 90% of the negotiated pay rate. After 40 shifts worked (20 at 80%, 20 at 90%), the employee will be raised to 100% of the negotiated pay rate. The wage listed on this job posting is the starting wage of 80%.

Requirements

Previous food service experience required
Must be able to obtain food safety certification
Exhibit and practice the highest level of guest satisfaction skills
Basic accounting knowledge and experience managing inventory required
Willing to accept change, new procedures, and constructive comments
Ability to establish relationships with guests and co-workers
Demonstrated organizational skills to improve efficiency
Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
Demonstrate consistent professionalism in the execution of daily assignments
Must be able to work independently with limited supervision
Demonstrates excellent guest service skills

Nice To Haves

Previous supervisory experience in a related role preferred
Ideal candidate will be available to work a flexible schedule that includes weekends, evenings, and holidays

Responsibilities

Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
Prepares and builds food items according to standardized recipes and directions
Properly stores food by adhering to food safety policies and procedures
Sets up workstations including prep tables, service counters, hot wells, steam tables, etc.
Breaks down, cleans, and sanitizes workstations
Serves food to customers while ensuring guest satisfaction and anticipating the customers’ needs.
Replenishes food items and ensure product is stocked to appropriate levels
Adheres to all alcohol service policies and safe drinking guidelines including checking patrons’ identification
Maintains excellent customer service and positive demeanor towards guest, customers, clients, co-workers, etc.
Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs
Adheres to Aramark safety policies and procedures including proper food safety and sanitation
Ensures security of company assets